KELLI MILNE
Pittsfield
Summary
Innovative Education Specialist known for high productivity and efficient task completion. Specialized skills include curriculum development, instructional design, advanced knowledge of learning theories and learner assessment strategies. Excel in communication, teamwork, and adaptability, leveraging these soft skills to foster learning environments that encourage student engagement and success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Education Specialist II
Berkshire Health Systems
Pittsfield
01.2025 - Current
- Develops educational programs for healthcare staff training and development.
- Delivers engaging presentations on healthcare topics to diverse audiences.
- Collaborates with multidisciplinary teams to improve training effectiveness and relevance.
- Evaluates existing educational resources for quality and accessibility improvements.
- Provides guidance and mentorship to new education staff members on best practices.
- Provides individualized instruction to meet the needs of diverse learners.
- Utilizes technology-based resources such as online simulations and adaptive software to enhance student learning outcomes.
- Maintains up-to-date knowledge of healthcare regulations and educational trends.
Director of Clinical Services
Berkshire Visiting Nurse Association
Pittsfield
11.2023 - 12.2024
- Oversaw clinical operations and service delivery across multiple healthcare programs, enhancing patient care and operational effectiveness.
- Developed and implemented policies to ensure high-quality patient care standards.
- Managed budget and resource allocation for clinical services and initiatives.
- Collaborated with healthcare teams to enhance patient outcomes and service efficiency.
- Led strategic planning efforts to align clinical services with organizational goals.
- Monitored quality assurance initiatives to ensure compliance with standards and enhance patient outcomes.
- Evaluated staffing requirements within the facility and hired qualified personnel.
- Collaborated with other healthcare professionals to develop effective treatment plans for patients.
- Evaluated program effectiveness through regular assessments and feedback mechanisms.
- Established partnerships with community organizations, increasing service reach and access for underserved populations.
Director of Nursing
Mildred- Elley
Pittsfield
04.2021 - 10.2023
- Oversaw nursing staff to ensure high-quality patient care standards.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Developed and implemented nursing policies and procedures for compliance.
- Evaluated nursing procedures to maintain high standards of care.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Developed training programs for new nursing personnel at the institution.
- Mentored junior nursing staff to foster professional growth and development.
Branch Director
Kindred Home Care
Pittsfield
06.2020 - 03.2021
- Oversaw daily operations of home care services to ensure quality patient care.
- Managed team of nurses and caregivers to optimize staffing levels and enhance performance.
- Developed training programs for staff on best practices in patient care and safety.
- Coordinated with healthcare providers to create individualized care plans for clients.
- Implemented policies and procedures to meet regulatory compliance in home care services.
- Led strategic planning initiatives to identify and implement new service offerings in the community.
- Developed and implemented strategies that increased branch growth and profitability.
Director of Perianesthesia and Vascular Services
BERKSHIRE MEDICAL CENTER
Pittsfield
02.2018 - 06.2020
- Directed Perioperative Surgical Home team to enhance collaboration and streamline processes in surgical services.
- Implements best practice evidence-based standards for all clinical staff within each unit.
- Provides effective administrative direction to various staff among multiple departments within surgical services (PAS, PCU, PACU).
- Fostered fiscal responsibility and cost reduction by enhancing staff efficiency and productivity across departments.
- Consistently seeks to improve the patient care experience working with staff to initiate strategies that embrace a patient centered care approach.
- Cultivated a collaborative team environment among departments within surgical services to enhance employee job satisfaction.
Vascular/Thoracic Service Line Program Manager
BERKSHIRE MEDICAL CENTER
Pittsfield
04.2011 - 06.2020
- Development of the Lung Cancer Screening Program at Berkshire Medical Center November 1, 2013.
- Facilitated navigation of care paths for lung cancer patients through early detection and screening.
- Built pre and post -operative order sets for vascular and thoracic surgical procedures - improved pre optimization of surgical patients with identified risk stratification measures based on best practice for performance outcomes.
- Initiates the development, implementation, utilization and evaluation of standards practice and clinical pathways for patient population using evidence-based guidelines.
- Develops innovative procedures and policies to improve the quality of health care delivery.
- Monitored patient care outcomes and recommended practice changes, utilizing a dashboard to trend outcomes.
- Implemented strategies to reduce morbidity and mortality rates while decreasing the length of stay in designated programs.
- Measured, analyzed, and reported outcomes data (internal/external) - Accredited by the American College of Radiology as a Designated Lung Cancer Screening Center.
- Accredited by Lung Cancer Alliance as a Center of Excellence for Lung screening- 8/1/2017.
Nursing Educator
BERKSHIRE MEDICAL CENTER/ BERKSHIRE COMMUNITY COLLEGE
Pittsfield
07.2006 - 03.2011
- Certified Nursing Assistant Course Coordinator/Instructor
- Provided advanced cardiac life support education, preparing individuals to manage severe cardiac events confidently.
- Delivered basic life support instruction, enhancing skills for effective response to medical emergencies.
- Conducted competency testing, assessing and validating skills and knowledge of nursing assistants in clinical settings.
- Staff Development
Nursing Faculty
BERKSHIRE MEDICAL CENTER/ BERKSHIRE COMMUNITY COLLEGE
Pittsfield
07.2006 - 03.2011
- Directed training sessions for nursing students in the simulation lab.
- Delivered individualized tutoring support to nursing students at every level.
- Integrated problem-solving methodology and critical thinking strategies and techniques in both the classroom and clinical setting.
- Employed a broad range of instructional techniques to retain student interest and maximize learning.
- Adapted teaching methods and materials to meet student varying needs.
- Communicated with peers, colleagues, and administrators to meet and exceed teaching goals.
- Pursued professional development activities to broaden and deepen knowledge of content and teaching skills.
Education
MASTER OF SCIENCE - HEALTHCARE EDUCATION/NURSING
Regis University
Denver, CO01.2008
BACHELOR OF SCIENCE - NURSING
Elms College
Chicopee, MA01.1987
Skills
- Curriculum design
- Program development
- Program evaluation
- Evidence-based methods
- Healthcare compliance
- Staff training
- Team collaboration
Certification
• BLS and ALS instructor
• WOCN: Wound, Ostomy, Incontinence Nurse
• Certified Tobacco Treatment Specialist - 2018
• WOCN: Wound, Ostomy, Incontinence Nurse
• Certified Tobacco Treatment Specialist - 2018
Timeline
Education Specialist II
Berkshire Health Systems
01.2025 - Current
Director of Clinical Services
Berkshire Visiting Nurse Association
11.2023 - 12.2024
Director of Nursing
Mildred- Elley
04.2021 - 10.2023
Branch Director
Kindred Home Care
06.2020 - 03.2021
Director of Perianesthesia and Vascular Services
BERKSHIRE MEDICAL CENTER
02.2018 - 06.2020
Vascular/Thoracic Service Line Program Manager
BERKSHIRE MEDICAL CENTER
04.2011 - 06.2020
Nursing Educator
BERKSHIRE MEDICAL CENTER/ BERKSHIRE COMMUNITY COLLEGE
07.2006 - 03.2011
Nursing Faculty
BERKSHIRE MEDICAL CENTER/ BERKSHIRE COMMUNITY COLLEGE
07.2006 - 03.2011
MASTER OF SCIENCE - HEALTHCARE EDUCATION/NURSING
Regis University
BACHELOR OF SCIENCE - NURSING
Elms College