Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Swan

Gardner

Summary

Dynamic HR leader with extensive experience at C&S Wholesale Grocers, driving strategic alignment and fostering a culture of inclusion. Expert in performance management and conflict resolution, successfully coaching executives and enhancing employee engagement initiatives. Proven track record in staff development and project management, delivering impactful HR solutions that support organizational goals.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

9
9
years of professional experience

Work History

Manager, HR Business Partner

C&S Wholesale Grocers
11.2023 - Current
  • Support a nation-wide department of 1,800 employees comprising of transportation, automation, transportation systems, facilities maintenance, and fleet maintenance
  • Lead strategic alignment between HR initiatives and business objectives
  • Provide coaching and guidance to functional leaders, as well as top executives, to achieve company goals
  • Collaborate with HR teams to execute human resource strategies, leveraging COE expertise and HR shared services
  • Develop multiple direct reports to drive the implementation of strategic visions across assigned functions
  • Champion a culture of inclusion, collaboration, and continuous improvement by integrating DEI principles into all HR initiatives

HR Business Partner

C&S Wholesale Grocers
08.2022 - 11.2023
  • Strategically supported business objectives by defining requirements and implementing HR plans aligned with organizational goals
  • Delivered results for functional groups through a combination of strategic oversight and hands-on execution
  • Leveraged COE expertise and HR operations resources to ensure effective strategy implementation

Associate HR Business Partner

C&S Wholesale Grocers
05.2021 - 08.2022
  • Reported to HR Business Partner while providing strategic and tactical HR support
  • Duties encompassed performance management, leadership coaching, employee engagement, employee relations, and progressive coaching
  • Collaborated with broader HR teams, utilizing COE expertise and shared services to execute strategies effectively

HR Representative

C&S Wholesale Grocers
11.2019 - 05.2021
  • Provided administrative and operational HR support
  • Collaborated closely with the Human Resources Business Partner to achieve business objectives by executing Performance Management strategies, enhancing new employee experiences, and driving engagement initiatives
  • Worked closely with Talent Acquisition partners to maintain the company's reputation as an employer of choice and managed the hiring of 150 temporary employees in a two-month span
  • Lead team calls and training on a weekly basis

Employee Resource Representative

C&S Wholesale Grocers
08.2018 - 11.2019
  • Primary point of contact for all HR inquiries across various channels, predominantly handling inbound inquiries and resolving 70%-90% of them during initial contact
  • Proficient in adapting responses and conducting extensive research when necessary, utilizing Workday and case management tools effectively
  • Provide consultative support to managers and employees regarding HR policies and procedures, offering guidance on manager/employee issues as required

Field Recruiter

C&S Wholesale Grocers
12.2017 - 08.2018
  • Managed warehouse selector hiring for both the Brattleboro, VT and North Hatfield, MA warehouses, overseeing the entire recruitment lifecycle
  • Responsibilities included sourcing, application review, conducting phone screens, scheduling on-site interviews, extending offers, facilitating job fairs, and administering pre-employment screenings and background checks
  • Maintained constant communication with new hires throughout the onboarding process and collaborated closely with General Managers and Human Resource Business Partners to ensure alignment with organizational goals

Recruiting Associate

C&S Wholesale Grocers
07.2016 - 12.2017
  • Played a pivotal role in identifying, attracting, and onboarding top talent
  • Contributed to the company's growth and success by engaging candidates, facilitating interview processes, and ensuring a seamless candidate experience
  • Worked closely with hiring managers and stakeholders to meet staffing requirements and sustain a pool of skilled candidates for both the warehouse and corporate environment

Education

Bachelor of Science - Human Resources Management

Southern New Hampshire University
Hooksett, NH
06-2026

Skills

  • Team leadership
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Cross-functional teamwork
  • Policy implementation
  • Conflict resolution
  • Coaching and mentoring
  • Change management
  • Process improvement
  • Team development

Timeline

Manager, HR Business Partner

C&S Wholesale Grocers
11.2023 - Current

HR Business Partner

C&S Wholesale Grocers
08.2022 - 11.2023

Associate HR Business Partner

C&S Wholesale Grocers
05.2021 - 08.2022

HR Representative

C&S Wholesale Grocers
11.2019 - 05.2021

Employee Resource Representative

C&S Wholesale Grocers
08.2018 - 11.2019

Field Recruiter

C&S Wholesale Grocers
12.2017 - 08.2018

Recruiting Associate

C&S Wholesale Grocers
07.2016 - 12.2017

Bachelor of Science - Human Resources Management

Southern New Hampshire University

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Kelly Swan