Kelly R. Stetson-Adams
96 Newell Pond Road, Greenfield
Summary
Results driven professional adept at ensuring high productivity and efficient task completion. Specialize in risk assessment, regulatory compliance, and process procedures. Excel in communication, problem-solving, and leadership to effectively manage teams and exceed operational goals. Proven ability to enhance workflow efficiency and mentor teams, ensuring adherence to industry standards.
Overview
27
27
years of professional experience
Work History
Loan Processing Manager
Greenfield Savings Bank
400 Main Street, Greenfield
11.1998 - Current
- Several years of experience and a deep understanding in the mortgage industry.
- Current in industry trends related to lending policies and practices, making recommendations for improvement where applicable.
- Supervised daily operations, ensuring compliance with regulations.
- Coordinated staff schedules to maintain adequate coverage and support needs.
- Supervised daily operations to ensure efficient workflow and productivity.
- Trained and mentored team members on standard operating procedures.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Tracked progress on projects and provided timely feedback to staff members.
- Developed and implemented operational procedures to ensure the efficiency and accuracy of workflows.
- Set specific goals for projects to measure progress and evaluate end results.
- Necessary skills, including strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Loan origination skills.
- Underwriting expertise.
- Review of titles and appraisals to validate properties to meet insurer and guarantor guidelines.
Education
Associate of Science - Education
Greenfield Community College
Greenfield, MA06-1998
Skills
- Regulatory compliance oversight
- Operational streamlining
- Workflow management
- Strategic planning
- Leadership skills
- Effective time management
- Strong Decision-making skills
- Interpersonal communication skills
- Professional demeanor
- Detail-oriented expertise
- Written and verbal communication
- Underwriting principles and loan assessment
- Appraisal evaluation
- Construction loan oversight
- Process improvement strategies
- Secondary Market Specialist
Timeline
Loan Processing Manager
Greenfield Savings Bank
11.1998 - Current
Associate of Science - Education
Greenfield Community College