Kelsey Francis
Gloucester
Summary
Dynamic leader and adept problem-solver with a track record of rapid promotions at Stop & Shop, culminating as Cash Department Head. Excelled in team leadership and customer service, enhancing front-end operations. As Armando Marnoto's head goalkeeper coach, fostered a culture of improvement and goal achievement. Skilled in task delegation and mentoring, poised for a healthcare career pivot.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cash Dept. Head
Stop & Shop
12.2022 - Current
- Started off as a cashier in December of 2022 when I first got hired.
- In March 2023 I was promoted to an in-store shopper.
- In June 2024, I was promoted again to Cash Department Head, which means I help to run the front end/customer service department.
- In November 2024, I was offered another promotion to be the In-store Shopper Manager, however, I graciously declined as I plan on pursuing a career in healthcare within the coming months.
Goalkeeper Coach
Armando Marnoto
06.2021 - Current
- Promoted a culture of constant improvement, encouraging players to set goals and strive towards achieving them consistently.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Started off in 2021 as an assistant to the head coach.
- Was promoted to the head goalkeeper coach during the summer of 2024
Education
Bachelor Of Science In Nursing - Nursing
Salem State University
Salem, MASkills
- Assignment delegation
- Team leadership
- Task delegation
- Customer service
- Problem-solving
- Time management
- Training and mentoring
- Retail
Certification
CPR certification June 2023-June 2025
Timeline
Cash Dept. Head
Stop & Shop
12.2022 - Current
Goalkeeper Coach
Armando Marnoto
06.2021 - Current
Bachelor Of Science In Nursing - Nursing
Salem State University
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