Kelsey Majkut
Seekonk,MA
Overview
7
7
years of professional experience
Work History
Revenue Officer
State Of Rhode Island
12.2023 - Current
- Provided guidance and service on various financial problems in order to assist taxpayers' in resolving tax issues.
- Maintained detailed case documentation, ensuring accurate recordkeeping and streamlined communication among team members.
- Leveraged negotiation skills to secure favorable settlements with delinquent taxpayers while maintaining professionalism at all times.
- Negotiated payment agreements with delinquent taxpayers, ensuring prompt debt resolution.
- Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
- Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
OFFICE MANAGER/BOOKKEEPER
Mikes Truck and Trailer Repair Inc.
01.2020 - 12.2023
- Maintained computer and physical filing systems
- Created, maintained, and updated filing systems for paper and electronic documents
- Updated reports, managed accounts, and generated reports for company database
- Managed company billings, accounts payable, and completed other financial tasks and duties
- Managed office operations while scheduling appointments and facilitating office communications
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
ASSISTANT STORE MANAGER
Chartley Country Store
03.2018 - 01.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions
- Trained new employees on proper protocols and customer service standards.
Education
BACHELOR OF SCIENCE - ACCOUNTING AND FINANCE, Concentration in FINANCE
Bridgewater State University
Bridgewater, MASkills
- Excel
- PowerPoint
- Word
- Microsoft Office
- Microsoft Access
- QuickBooks
- Negations
- Billing and Invoicing
- Business Administration
- Report Writing and Preparations
- Multitasking Activities
- Account reconciliation
- Tax compliance
- Customer service
- Critical thinking
Timeline
Revenue Officer
State Of Rhode Island
12.2023 - Current
OFFICE MANAGER/BOOKKEEPER
Mikes Truck and Trailer Repair Inc.
01.2020 - 12.2023
ASSISTANT STORE MANAGER
Chartley Country Store
03.2018 - 01.2020
BACHELOR OF SCIENCE - ACCOUNTING AND FINANCE, Concentration in FINANCE
Bridgewater State University
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