Kelsie Silva-Moreira

Assessed and addressed clients' immediate needs, developing personalized action plans to promote stability and long-term well-being. Provided crisis intervention services, connected clients with community resources, and offered ongoing support to help individuals and families regain independence. Focused on stabilizing clients' situations and ensuring access to essential services for sustained recovery.

Experienced in managing patient appointments by scheduling, confirming, and rescheduling appointments efficiently. Skilled in handling high-volume calls, verifying patient information, and addressing inquiries about services, physicians, and insurance. Demonstrated ability to maintain accurate records, provide exceptional customer service, and collaborate with medical staff to ensure seamless patient experiences. Strong communication, organizational, and multitasking skills.

Coordinated chiropractic care alongside doctors, following their requests and treatment plans. Assessed patient needs, verified insurance, tracked progress, and ensured effective communication between patients, providers, and insurers to promote recovery and wellness.