Kendall Gallant
Quincy
Summary
Driven by passion for beauty and client satisfaction, looking to transition into new field and continue education. Developed strong communication and customer service skills in fast-paced salon environment. Excels in building client relationships and providing personalized service, aiming to leverage these strengths in new career path.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hairstylist & Manager
Max and Mia Children's Salon
01.2025 - Current
- Provided personalized hairstyling services for children, ensuring a fun and comfortable experience.
- Executed various haircut techniques tailored to individual client preferences and hair types.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Processed payments, entering sales in register for prompt customer service.
- Implemented effective communication skills to address client concerns and provide recommendations.
- Adapted quickly to diverse clientele needs, ensuring satisfaction through attentive service delivery.
- Managed incoming calls from customers looking to book appointments.
Snow Shoveler (Seasonal)
Skinner Overlook Landscape & Design
01.2024 - Current
- Operated snow removal equipment to ensure safe and accessible pathways.
- Assessed weather conditions to prioritize snow clearing tasks effectively.
- Collaborated with team members to execute timely snow removal strategies.
- Trained new staff on safety protocols and efficient shoveling techniques.
- Implemented best practices to enhance workflow efficiency during peak snowfall periods.
- Maintained clean and safe environments for clients by regularly salting icy areas.
Restaurant Hostess
The Marsh
08.2024 - 01.2025
- Greeted and seated guests, ensuring smooth dining experiences as well as timely and efficient service.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted in coordinating special events, enhancing customer satisfaction.
- Collaborated with servers and kitchen staff to streamline service delivery.
- Maintained cleanliness and organization of front-of-house areas for optimal ambiance.
- Trained new hostesses on operational procedures and customer service standards.
- Developed familiarity with menu offerings to provide informed recommendations to patrons.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
High School Diploma -
Peabody Veterans Memorial High School
Peabody, MA6 2023
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Schedule management
- Relationship building and management
- MA licensed cosmetologist
- Customer service
- Detail-orientated
- Organized
Certification
- Cosmetology license
- CPR/AED certification
- Bloodborne pathogen certification
- BLS certification
- Standard First Aid certification
Timeline
Hairstylist & Manager
Max and Mia Children's Salon
01.2025 - Current
Restaurant Hostess
The Marsh
08.2024 - 01.2025
Snow Shoveler (Seasonal)
Skinner Overlook Landscape & Design
01.2024 - Current
High School Diploma -
Peabody Veterans Memorial High School