Kendallee Pires
New Bedford,MA
Summary
Sessions Clerk II with 17 years of experience working in the Clerk's Office / Courtroom for the Commonwealth of MA Trial Court. Excellent people and computer skills. Handles tasks with accuracy, efficiency, and great attention to detail. Strong leader who embraces teamwork. Passionate and motivated, with a drive for excellence.
Overview
28
28
years of professional experience
Work History
Sessions Clerk I-II
Bristol County Juvenile Court
10.2022 - Current
- Assisting the Judge in presiding over the session by calling the list, ensuring the session is being recorded accurately using FTR, administrating oaths and providing further direction to the parties during hearings.
- Docketing cases heard in the session through data entry, document management, email correspondence and e-filing.
- Utilizing strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment
- Supporting clerical staff with timely completion of daily tasks, ensuring smooth office operations when not in session.
- Assisting in the training of new staff on office procedures and software tools effectively contributing to their integration into the team.
- Help maintaining a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Providing Customer Service to the public, Attorneys and other individuals utilizing the Court.
Sessions Clerk I
Metro South Housing Court
03.2020 - 10.2022
- Performing a variety of duties related to the processing and docketing of cases including Summary Process, Civil, Small Claims, Criminal, Probable Cause and Tickets
- Providing Customer Service to the public, Attorneys and other individuals utilizing the Court
- Works with local municipalities including but not limited to City Health and Building Depts., Fire and Police, with the enforcement of City Code violations
- Working in Mass Courts, Microsoft Office, Excel, Adobe and Zoom daily
- Training of new employees and ongoing training of other employees
- Supervising the workflow of the Clerk's Office employees and compliance with the rules and regulations of the Court
- Preparing Judge's Orders as needed from the Courtroom
- Assists the Judge presiding over the session by calling the list, ensuring the session is being recorded with FTR, administrating oaths and providing further direction to the parties
- Serves as the 'Local User Expert' for the Metro South Division
Case Coordinator I
Metro South Housing Court
08.2018 - 03.2020
Case Specialists I-IV
Southeast Housing Court
09.2007 - 03.2020
Department Manager
Walmart
08.1997 - 07.2007
- Supervising employees
- Ordering, stocking and maintaining sales
- Performing interviews and annual reviews of employees
- Working and sustaining relationship with vendors
Skills
- Administration and Management
- Customer and Personal Service
- Computers and Electronics
- Critical Thinking
- Clerical
- Complex Problem Solving
Timeline
Sessions Clerk I-II
Bristol County Juvenile Court
10.2022 - Current
Sessions Clerk I
Metro South Housing Court
03.2020 - 10.2022
Case Coordinator I
Metro South Housing Court
08.2018 - 03.2020
Case Specialists I-IV
Southeast Housing Court
09.2007 - 03.2020
Department Manager
Walmart
08.1997 - 07.2007
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