Kenesha Downer
Vineyard Haven
Summary
Eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
Work History
Food Expo
Winston’s Kitchen
Vineyard Haven
04.2023 - Current
- Sharing food, packaging, keeping a healthy and clean environment, stocking, engaging customers and team work.
Hosting
Chowder, Sharky’s, Copper Wok and Linda Jeans
Vineyard Haven
03.2022 - 11.2024
Greeting guest
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Took reservations from patrons by phone or online.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Monitored dining area to assess server capacity and estimate wait times.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Contributed to team efforts by accomplishing related tasks as needed.
Cashiering
Jim’s packaging
Vineyard Haven
03.2022 - 07.2022
- Work at the register, help with restocking liquor and other items available at the store and keeping our environment clean
Skills
- Customer service
- Team collaboration
- Inventory management
- Sales techniques
- Food safety
- Conflict resolution
- Effective communication
- Time management
- Attention to detail
- Cash handling
- Guest interaction
- Reservation management
- Problem solving
- Cleanliness standards
- Engagement strategies
- Customer relations
- Multitasking Abilities
- Calm under pressure
- Active listening
- Excellent communication
Timeline
Food Expo
Winston’s Kitchen
04.2023 - Current
Hosting
Chowder, Sharky’s, Copper Wok and Linda Jeans
03.2022 - 11.2024
Cashiering
Jim’s packaging
03.2022 - 07.2022