Keneth Boniface Minja
Lynn
Summary
Driven professional with more than Thirteen years of experience working in customer service and account management, experienced working in a fast-paced professional environment demanding strong organizational and detailed-oriented skills. Outstanding communication and interpersonal skills, related well with individuals at all levels generating trust, support and team- work environment.
Overview
11
11
years of professional experience
Work History
Warehouse Cargo Agent
Swissport Cargo Services
09.2024 - Current
- Prepared hazardous material shipments in compliance with safe handling practices.
- Picking and packing orders based on customer requirements
- Operated forklifts or other equipment to facilitate safe and quick loading and unloading of cargo.
- Ensured compliance with industry regulations and company policies in all aspects of cargo handling and documentation.
- Implemented and maintained security protocols to safeguard cargo shipments.
- Reduced errors in cargo handling through diligent inspection and verification of shipment details.
- Maintained a high level of accuracy in data entry, ensuring all relevant information was captured in the system.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Examined cargo and freight shipments to check goods' condition.
- Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
- Properly organizing cargo on pallets and applying necessary labels for identification and routing.
Bank Teller
Citizens Bank
09.2022 - 04.2024
- Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions
- Informing customers about bank products and services
- Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete
- Maintaining and balancing cash drawers and reconciling discrepancies
- Packaging cash and rolling coins to be stored in drawers or the bank vault
- Keeping a clean, organized work area and a professional appearance
- Handling currency, transactions, and confidential information in a responsible manner
- Using software to track bank information and generate reports
- Following all bank financial and security regulations and procedures
Warehouse Operation
Millipore Sigma
05.2022 - 09.2022
- Responsibility for all facility receiving and shipping operations
- Ensure supplies are stocked properly
- Set goals and review performance of each team as a whole, each individual area lead, keeping them accountable for their core productivity, accuracy and quality metrics
- Supervise, coach and develop CSC warehouse / salary employees to ensure that each area operates efficiently to achieve Customer Service targets
- Work collaboratively with other CSC Departments and RH to further joint objectives
- Drives and leads continuous improvement of the delivery and material handling processes
Bank Officer
National Microfinance Bank (NMB)
12.2016 - 12.2021
- Provided a full range of banking services to individuals and business clients
- Opened all new accounts and provided all branch system maintenance
- Referred clients of additional services such as loans, merchant services, treasury management products and wealth management services
- Assisted lenders on business calls with new and existing prospects
- Managed own portfolio of clients
- Adhered to all banks policies and procedures built around bank regulations and requirements
- Followed established policies and procedures and internal controls to minimize loss exposure
Assistant Supervisor
Three Plus International Construction Company
11.2013 - 11.2016
- Create Work Schedules
- Help supervise construction workers
- Conduct Health and Safety inspections
- Monitor Progress on projects
- Meet deadlines
- Meet and confer with clients
- Maximise the performance of the operation by directing daily, weekly and monthly activities
- Ensure order picking and shipping levels are sufficient and inventory discrepancies are at a minimum for customers to receive complete orders, in perfect condition, with on-time deliveries
- Recommend improvements for warehouse safety, cleanliness and capacity issues
Education
bachelor of arTs - human resource management
institute of social welfare
dar es salaam01.2015
diploma certificate - law
institute of judicial administration
Tanga01.2012
Skills
- Windows
- Outlook
- Word
- Excel
- PowerPoint
- Internet Surfing
- Pallet jack handling
- Hazardous materials handling
- Time management
- Picking and packing
- Sorting and labeling
- Verbal and written communication
- Material handling
- Material loading and unloading
- Forklift operation
Timeline
Warehouse Cargo Agent
Swissport Cargo Services
09.2024 - Current
Bank Teller
Citizens Bank
09.2022 - 04.2024
Warehouse Operation
Millipore Sigma
05.2022 - 09.2022
Bank Officer
National Microfinance Bank (NMB)
12.2016 - 12.2021
Assistant Supervisor
Three Plus International Construction Company
11.2013 - 11.2016
bachelor of arTs - human resource management
institute of social welfare
diploma certificate - law
institute of judicial administration
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