Kenneth Moore
North Attleboro
Summary
Business Development Manager with extensive experience in lead generation and client relationship management, achieving a $10 million portfolio. Skilled in negotiation and deal closure, leveraging CRM tools for pipeline enhancement and superior customer service.
Overview
36
36
years of professional experience
Work History
Business Development Manager
Biocair
12.2024 - 02.2025
- Prospected potential clients for Life Science and Temperature Control shipments
- Cultivated relationships with hospitals, universities and bio-technology companies
- Processed requests for pricing on leveraging company resources
- Initiated contact with potential sales leads from CRM submissions
- Facilitated customer billing inquiries, invoicing and other customer service-related issues
- Collaborated with clients on setting up direct-to-patient clinical trials
Business Development Representative
World Courier
08.2008 - 10.2024
- Prospected potential clients for Life Science and Temperature Control shipments
- Cultivated relationships with hospitals, universities and bio-technology companies
- Processed requests for pricing on leveraging company resources
- Facilitated customer billing inquiries, invoicing and other customer service-related issues
- Collaborated with clients on setting up direct-to-patient clinical trials
- Portfolio of approx 10 Million in revenue for FY24
Business Development Representative
Quick International Courier
01.2002 - 01.2008
- Prospected potential clients for Life Science and Information Technology shipments.
- Cultivated relationships with biotechnology and high-technology companies to drive business growth.
- Processed pricing requests to optimize resource utilization effectively.
- Facilitated customer inquiries related to billing, invoicing, and service issues.
- Expedited time-sensitive global shipments to ensure timely delivery.
Operations Manager
Quick International Courier
01.1989 - 01.2002
- Responsible for the hiring, training & development and termination of courier drivers
- Facilitated customer billing inquiries, invoicing and other customer service-related issues
- Direct supervisor for 5-10 courier drivers and support staff
- Oversaw both import and export shipments out of distribution center
Education
Associate of Arts - Hospitality Management
Bunker Hill Community College
Boston, MA05-1984
Skills
- Networking skills
- Negotiation techniques
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Business development and planning
- CRM platforms
- Pipeline development
- Sales leadership
- Lead generation
- Territory management
- New business development
- Customer pre-qualifications
- Market analysis
Timeline
Business Development Manager
Biocair
12.2024 - 02.2025
Business Development Representative
World Courier
08.2008 - 10.2024
Business Development Representative
Quick International Courier
01.2002 - 01.2008
Operations Manager
Quick International Courier
01.1989 - 01.2002
Associate of Arts - Hospitality Management
Bunker Hill Community College
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