Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Moore

North Attleboro

Summary

Business Development Manager with extensive experience in lead generation and client relationship management, achieving a $10 million portfolio. Skilled in negotiation and deal closure, leveraging CRM tools for pipeline enhancement and superior customer service.

Overview

36
36
years of professional experience

Work History

Business Development Manager

Biocair
12.2024 - 02.2025
  • Prospected potential clients for Life Science and Temperature Control shipments
  • Cultivated relationships with hospitals, universities and bio-technology companies
  • Processed requests for pricing on leveraging company resources
  • Initiated contact with potential sales leads from CRM submissions
  • Facilitated customer billing inquiries, invoicing and other customer service-related issues
  • Collaborated with clients on setting up direct-to-patient clinical trials

Business Development Representative

World Courier
08.2008 - 10.2024
  • Prospected potential clients for Life Science and Temperature Control shipments
  • Cultivated relationships with hospitals, universities and bio-technology companies
  • Processed requests for pricing on leveraging company resources
  • Facilitated customer billing inquiries, invoicing and other customer service-related issues
  • Collaborated with clients on setting up direct-to-patient clinical trials
  • Portfolio of approx 10 Million in revenue for FY24

Business Development Representative

Quick International Courier
01.2002 - 01.2008
  • Prospected potential clients for Life Science and Information Technology shipments.
  • Cultivated relationships with biotechnology and high-technology companies to drive business growth.
  • Processed pricing requests to optimize resource utilization effectively.
  • Facilitated customer inquiries related to billing, invoicing, and service issues.
  • Expedited time-sensitive global shipments to ensure timely delivery.

Operations Manager

Quick International Courier
01.1989 - 01.2002
  • Responsible for the hiring, training & development and termination of courier drivers
  • Facilitated customer billing inquiries, invoicing and other customer service-related issues
  • Direct supervisor for 5-10 courier drivers and support staff
  • Oversaw both import and export shipments out of distribution center

Education

Associate of Arts - Hospitality Management

Bunker Hill Community College
Boston, MA
05-1984

Skills

  • Networking skills
  • Negotiation techniques
  • Effective communication
  • Problem solving
  • Team collaboration
  • Time management
  • Business development and planning
  • CRM platforms
  • Pipeline development
  • Sales leadership
  • Lead generation
  • Territory management
  • New business development
  • Customer pre-qualifications
  • Market analysis

Timeline

Business Development Manager

Biocair
12.2024 - 02.2025

Business Development Representative

World Courier
08.2008 - 10.2024

Business Development Representative

Quick International Courier
01.2002 - 01.2008

Operations Manager

Quick International Courier
01.1989 - 01.2002

Associate of Arts - Hospitality Management

Bunker Hill Community College
Kenneth Moore