Kenneth Rivera
North Adams
Summary
Dedicated and compassionate Case Worker with added experience working in event programming and supervising capacity. Adept in communication, mentorship and gathering of essential resources for families in service.
Overview
4
4
years of professional experience
Work History
Program and Volunteer Assistant Coordinator
Roots Teen Center
North Adams
01.2023 - Current
- Cultivated positive relationships with teens and families to foster a supportive community environment.
- Assisted in training volunteers to support program initiatives effectively.
- Streamlined communication between staff, teens, and community partners to ensure alignment on program goals.
- Participated in weekly status meetings to discuss project updates and priorities.
- Coordinated youth programs and events, increasing community engagement and participation.
- Organized workshops focusing on personal development and life skills.
Family and Youth Case Worker
The United Arc
Pittsfield
02.2022 - Current
- Educated families on resources and support systems, empowering them to access necessary assistance.
- Advised parents on parenting techniques that promote positive behavior modification.
- Communicated effectively with families and caregivers regarding client needs.
- Implemented person-centered approaches, improving client interactions and fostering trust.
- Supported individuals with developmental disabilities in daily living activities.
- Documented client progress and maintained accurate service records, ensuring continuity of care.
- Reported any suspected abuse or neglect to the appropriate authorities in accordance with state regulations.
Education
High School Diploma -
Holyoke High School
Holyoke, MA05-2008
Skills
- Program coordination
- Volunteer training
- Client documentation
- Data gathering
- Community engagement
- Resource education
- Life skills development
- Microsoft Office and Google applications
- Customer service
- Conflict resolution
- Team collaboration
- Problem solving
- Active listening
Affiliations
Knights of Berk Shire LARP Guild
Timeline
Program and Volunteer Assistant Coordinator
Roots Teen Center
01.2023 - Current
Family and Youth Case Worker
The United Arc
02.2022 - Current
High School Diploma -
Holyoke High School