Kenny Tran
Worcester
Summary
Recent college graduate and detail-oriented team player with strong organizational skills. Efficient, friendly, and hardworking individual willing to interact with guests and team members to create an enjoyable experience.
Overview
3
3
years of professional experience
Work History
CAP 2 Associate
Walmart
01.2024 - 05.2024
- Collaborated with fellow CAP 2 Team Members to effectively unload trucks, sort merchandise, and stock shelves in a timely manner.
- Maintained warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Streamlined workflow by regularly utilizing pallet jacks, hand trucks, forklifts, or ladder carts when moving heavy merchandise throughout the store area or backroom during restocking processes.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Provided superior customer service experience through friendly interactions, knowledgeable assistance, and prompt resolution of concerns.
Operation Cast Member
Walt Disney World Resort
10.2023 - 12.2023
- Performed daily custodial tasks such as sweeping, mopping, and vacuuming using cleaning chemicals and equipment to uphold Disney's cleanliness standards.
- Collaborated with a diverse team of custodial cast members to maintain a positive work environment and theme park sustainability.
- Displayed meticulous attention to detail when cleaning high-traffic areas, restrooms dining areas, and attractions to provide a magical experience for guests.
- Maintained 'the Disney Look' by having a professional appearance and demeanor at all times, embodying Disney's five keys of safety, courtesy, inclusion, show, and efficiency.
- Assisted in creating memorable experiences for guests through interactive entertainment and engaging activities.
- Provided high guest service and interaction by answering questions and providing directions to improve their overall park experience.
CAP Team 2 Associate
Walmart
06.2023 - 09.2023
- Collaborated with fellow CAP 2 Team Members to effectively unload trucks, sort merchandise, and stock shelves in a timely manner.
- Maintained warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Streamlined workflow by regularly utilizing pallet jacks, hand trucks, forklifts, or ladder carts when moving heavy merchandise throughout the store area or backroom during restocking processes.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Provided superior customer service experience through friendly interactions, knowledgeable assistance, and prompt resolution of concerns.
Photography Lab / Digital Computer Technician
Worcester State University
10.2021 - 05.2023
- Performed opening and closing procedures to keep operations running smoothly.
- Signing in and out photography and video camera equipment
- Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
- Ensured accurate color calibration for consistent print results using advanced software tools.
- Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
- Elevated the overall client experience by providing professional advice on printing materials, formats, and processes to achieve desired results.
- Enhanced customer satisfaction by providing high-quality photo prints and professional editing services.
Education
Bachelor of Arts - Mass Communication
Worcester State University
Worcester, MA05.2023
High School Diploma -
South High Community School
Worcester, MA05.2019
Skills
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Loading and unloading
- Warehouse Operations
- Heavy Lifting
- Customer Service
- Problem-Solving
- Pallet Jack Operation
- Relationship Building
- Microsoft Office
- Friendly, Positive Attitude
- Computer Skills
- Adobe Photoshop Proficiency
- Graphic Design
- Printing equipment oversight
- Quality Control Procedures
Timeline
CAP 2 Associate
Walmart
01.2024 - 05.2024
Operation Cast Member
Walt Disney World Resort
10.2023 - 12.2023
CAP Team 2 Associate
Walmart
06.2023 - 09.2023
Photography Lab / Digital Computer Technician
Worcester State University
10.2021 - 05.2023
Bachelor of Arts - Mass Communication
Worcester State University
High School Diploma -
South High Community School
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