Keona Brown
Franklin
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Activity Director's Assistant
Brightview Senior Living
06.2023 - Current
- Provided emotional support and companionship to improve quality of life for residents.
- Engaged residents through events, small groups, and personal attention.
- Scheduled movies, entertainment, and other special events.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
Restaurant Hostess
Olive Garden
01.2023 - 08.2023
- Greeted and seated guests efficiently in high-volume and fast-paced environments, ensuring positive first impressions and smooth customer experience
- Maintained a clean and welcoming front of house for guests and supported team members in various positions, as needed
- Learned and adapted to restaurant systems and protocols quickly
- Managed long wait times and maintained a calm, friendly demeanor during peak hours and busy night shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Restaurant Hostess
Ichigo Ichie
01.2022 - 06.2022
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Managed front desk and to-go operations, including answering phones, entering orders, and coordinating pickup logistics
- Navigated and mastered complex restaurant layout to efficiently seat guests and guide foot traffic
- Built strong relationships with regular guests and provided consistent, friendly service to new patrons
Babysitter
Babysitting Service
08.2020 - 12.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
Franklin High School
Franklin, MABachelor of Science - Psychology
Fordham University
Bronx, NY05-2027
Skills
- Customer service
- Childcare experience
- Multitasking
- Conflict resolution
- Adaptability
- Strong verbal communication
- Elder care support
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Activity Director's Assistant
Brightview Senior Living
06.2023 - Current
Restaurant Hostess
Olive Garden
01.2023 - 08.2023
Restaurant Hostess
Ichigo Ichie
01.2022 - 06.2022
Babysitter
Babysitting Service
08.2020 - 12.2020
Franklin High School
Bachelor of Science - Psychology
Fordham University
Similar Profiles
Melissa MartinMelissa Martin
GNA at Brightview Senior LivingGNA at Brightview Senior Living
Andrew CokeAndrew Coke
Maintenance Director at Brightview Senior LivingMaintenance Director at Brightview Senior Living
MARC SEMOUMARC SEMOU
Community Sales Associate at Brightview Senior LivingCommunity Sales Associate at Brightview Senior Living
Kyle BryanKyle Bryan
Travel RN, Critical Care at Aya HealthcareTravel RN, Critical Care at Aya Healthcare
William AcevedoWilliam Acevedo
Production Cook at WHOLE FOODS MARKETProduction Cook at WHOLE FOODS MARKET