Summary
Overview
Work History
Education
Skills
Languages
Certifications And Qualifications
Timeline
Generic

Keren Morales

Framingham

Summary

Motivated and dependable professional with strong leadership and organizational skills. Experienced in guiding and supporting students, resolving challenges, and encouraging a positive, inclusive environment. Known for promoting teamwork, accountability, and a forward looking student experience.

Overview

7
7
years of professional experience

Work History

Server/Bartender

Tavern in the Square
09.2023 - Current
  • Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
  • Aided in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
  • Managed multiple tasks simultaneously while keeping a high level of professionalism and efficiency
  • Trained new staff members on restaurant procedures, menu items, and customer service standards
  • Collaborated with team members to create a positive work environment focused on delivering excellent customer service
  • Demonstrated exceptional multitasking skills during peak hours

Bus Monitor

Framingham Public Schools/NRT
09.2022 - 12.2023
  • Supervised student safety during transportation, ensuring adherence to safety protocols.
  • Assisted students with boarding and exiting buses, fostering a respectful environment.
  • Communicated effectively with staff regarding student needs and incidents.
  • Monitored behavior of students on buses, implementing corrective measures when necessary.
  • Conducted regular safety drills, enhancing emergency preparedness among students and staff.

Lead HVAC Installer

RM Mechanical Services LLC
08.2020 - 09.2023
  • Installed bypass dampers, low voltage wiring, split systems, and package units in residential homes new and old.
  • Ensured safety compliance with thorough inspections of HVAC systems.
  • Stayed up to date on newest technologies designed to boost energy efficiency for HVAC systems.
  • Participated in professional development workshops and conferences to continuously expand technical expertise within the field of HVAC engineering.
  • Completed complex retrofit projects to upgrade outdated HVAC systems with modern technologies for improved efficiency. Like installing modern heat pumps.
  • Assisted in the design and implementation of custom HVAC solutions based on client needs and preferences.

Senior Clerk

Wayland Building Department
03.2019 - 06.2021
  • Optimized storage and accessibility of physical and digital records.
  • Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.
  • Supported departmental goals by conducting research, gathering data, and preparing comprehensive reports.
  • Streamlined reporting processes within the department leading to more efficient use of time and resources.
  • Set up meetings and organized supporting materials.
  • Reduced errors in document handling by implementing a thorough review process before submission or distribution.

Education

High School Diploma -

Framingham High School

Skills

  • Administrative Support
  • Strong work ethic
  • Time management
  • Clerical Experience
  • Adaptability
  • Problem solving
  • Attention to detail
  • Customer service
  • Data Entry

Languages

Spanish
Elementary
English
Full Professional

Certifications And Qualifications

  • Valid Massachusetts Driver’s License
  • Eligible for Massachusetts License to Carry (LTC-A)
  • U.S. Citizen
  • First Aid
  • CPR Certified

Timeline

Server/Bartender

Tavern in the Square
09.2023 - Current

Bus Monitor

Framingham Public Schools/NRT
09.2022 - 12.2023

Lead HVAC Installer

RM Mechanical Services LLC
08.2020 - 09.2023

Senior Clerk

Wayland Building Department
03.2019 - 06.2021

High School Diploma -

Framingham High School

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Keren Morales