Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Positive, reliable, and efficient in daily tasks and teamwork. Understanding of training procedures and customer service, with skills in communication and problem-solving. Dedicated to fostering productive and welcoming environment for both new hires and customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member Trainer
Raising Cane's Restaurants
10.2024 - Current
Trained other employees in customer service, food safety, and performance requirements.
Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
Set positive example for team members by providing high-quality, efficient service.
Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Assisted other team members to achieve goals.
Promoted a positive work environment through effective communication and teamwork among staff members.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Waitress
John McGlone
07.2018 - 03.2019
Replenished beverages when necessary
Assisted other wait staff members in times of heavy customer traffic
Took orders for food and drinks and delivered them to guests
Assisted in seating guests at tables or booths
Bussed tables as needed during peak hours
Maintained a clean work station by restocking supplies, wiping down counters
Greeted customers and provided menus
Presented food and beverages to guests at tables
Education
Undergraduate - Political Science
Suffolk University
Boston, MA
05.2028
High School Diploma -
Cambridge Rindge And Latin
Cambridge, MA
05.2023
Skills
Planning
Active Listening
Flexible Schedule
Computer Skills
Food station setup
Cooking meals
Menu Recommendations
Beverage Preparation
Staff retention strategies
Motivational techniques
Health and safety regulations
Brand awareness
Work prioritization
Task delegation
Certification
drive's license
Activities
Soccer
Painting
Drawing
Assessments
Identifying and addressing customer needs in a food service setting, 05/01/23, Proficient
Tendency to be reliable, dependable, and act with integrity at work, 04/01/22, Proficient
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member Trainer
Raising Cane's Restaurants
10.2024 - Current
Waitress
John McGlone
07.2018 - 03.2019
Undergraduate - Political Science
Suffolk University
High School Diploma -
Cambridge Rindge And Latin
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