Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kerri Gleason

Geriatric Support Services Coordinator
Westford,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2026
2026
years of professional experience
2
2
Certifications

Work History

GSSC

Agespan
Lawrence, MA
02.2020 - Current

Work as part of a team to coordinate community-based services on behalf of enrollees of Senior Care Organization programs. Conduct required in-home comprehensive assessments of the health and functional status of elderly enrollees and caregiver needs. Maintain relationships with SCO agency staff and community service providers to facilitate the coordination of client services. Track enrollee transfers from one setting to another, and adjust the service plan as needed. Document all required information in the client file, SAMS, and SCO electronic databases. Assess and respond to client risk situations, including reporting abuse and neglect according to state law and organizational policies.

Lead GSSC/CDC Skills Trainer

Baypath Elder Services
02.2018 - 02.2020

As a GSSC: Work as part of a team to coordinate community-based services on behalf of enrollees of Senior Care Organization programs. Conduct required in-home comprehensive assessments of the health and functional status of elderly enrollees and caregiver needs. Maintain relationships with SCO agency staff and community service providers to facilitate the coordination of client services. Tack enrollee transfers from one setting to another and adjust the service plan as needed. Document all required information in client file, SAMS and SCO electronic databases. Assess and respond to client risk situations, including reporting abuse and neglect according to state law and organizational policies.

As a CDC Skills Trainer: Preforms CDC intake for new CDC consumers and their surrogates. Provide skills training to consumer/surrogate i.e.: completing timesheets, reviewing the role of consumer/surrogate and review program with new worker. Track CDC program for renewals

Case Manager

Persivia
Chelmsford, Massachusetts
2017 - 2018

Conducted telephonic assessments on an assigned caseload.

Documented all required information into EHR.

Tracked and assisted members with scheduling appointments and medical screenings

Home Health Aide

Keystone Homecare
02.2015 - 2018

Providing Homecare to elderly. ADLs as needed. Medication record tracking. Personal assistance in private homes and transportation as needed.

Education

Bachelor of Science - Health Science

Kaplan University

Associate of Science - Criminal Justice

Kaplan University
Davenport, IA
05.2001 -

Skills

Friendly, positive attitude

Teamwork and collaboration

Computer skills

Customer service

Time management

Flexible and adaptable

Certification

Case Management Certification

Timeline

Case Management Certification

06-2022

GSSC

Agespan
02.2020 - Current

Certified Dementia Practitioner

03-2019

Lead GSSC/CDC Skills Trainer

Baypath Elder Services
02.2018 - 02.2020

Home Health Aide

Keystone Homecare
02.2015 - 2018

Associate of Science - Criminal Justice

Kaplan University
05.2001 -

Case Manager

Persivia
2017 - 2018

Bachelor of Science - Health Science

Kaplan University
Kerri GleasonGeriatric Support Services Coordinator