Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Fuentes

Springfield

Summary

Dynamic manager with a proven track record, excelling in team leadership and customer service. Enhanced employee performance through effective mentoring and conflict resolution, while implementing strategies that boosted customer satisfaction. Skilled in time management and documentation, ensuring operational efficiency and a positive work environment.

Overview

5
5
years of professional experience

Work History

Manager

Burger King
05.2024 - 10.2024
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Manger

McDonald's
05.2021 - 03.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Associate

Dollar Tree
04.2020 - 01.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

Central High School
Springfield, MA

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Documentation and reporting

Timeline

Manager

Burger King
05.2024 - 10.2024

Manger

McDonald's
05.2021 - 03.2023

Associate

Dollar Tree
04.2020 - 01.2022

Central High School

Similar Profiles

CREATE PROFILE
Kevin Fuentes