Detail-oriented professional specializing in customer relationship management and parts procurement. Recognized for enhancing order processing accuracy and ensuring timely deliveries, ready to leverage expertise to drive business success.
Overview
17
17
years of professional experience
Work History
Parts Manager
McGovern Hyundai of Milford
Milford
10.2024 - Current
Trained new staff members on proper parts handling techniques.
Received, examined and reshelved returned parts.
Performed scheduled inventory audits to verify accuracy and product availability.
Inspected returned parts for damage before restocking shelves.
Established individual parts inventory levels to balance stock for maximum inventory turns.
Ensured accuracy in order processing and invoicing procedures.
Coordinated delivery schedules for incoming orders.
Controlled daily parts program activities to improve sales and inventory management.
Parts Director
NuCar Toyota
Norwood
05.2021 - 10.2024
Restructured warehouse picking locations and reserved slots, enhancing employee productivity through optimized workflows.
Analyzed corporate logistics to identify most cost-effective and efficient transportation methods, reducing overall operational costs.
Identified cost-reduction opportunities and implemented strategies that enhanced productivity across logistics operations.
Prepared inventory for shipment by attaching tags and labels.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Handled departmental scheduling to maintain proper staffing for shifts.
Parts Director
NuCar Honda
Norwood
08.2020 - 05.2021
Streamlined parts warehouse organization to enhance access and optimize workflow.
Managed parts department budget, focusing on accurate forecasting and effective expense control.
Developed and maintained relationships with vendors and suppliers to ensure quality and reliability.
Led parts department team, delivering training and conducting performance evaluations to support development.
Analyzed parts performance data to identify trends and make informed purchasing decisions.
Parts Manager
Audi of Brookline
Brookline
11.2019 - 08.2020
Cultivated vendor relationships to ensure timely deliveries and reliable supply chain.
Guided customers in selecting and purchasing necessary parts or accessories to meet their needs.
Conducted regular audits of stock to maintain accurate records and reduce discrepancies.
Recorded all orders placed, received, and shipped to ensure accurate inventory management.
Parts Manager
Prime Toyota
West Roxbury
06.2009 - 11.2019
Oversaw procurement processes for automotive parts and supplies, establishing strong vendor relationships to enhance supply reliability.
Managed parts inventory to maintain optimal stock levels and ensure timely availability for operations.
Coordinated with service department to fulfill parts requests with precision, improving overall service response time.
Implemented best practices for parts organization and storage to optimize workflow.
Trained and mentored staff on parts handling procedures and inventory management.