Kevin Rosa
SOMERVILLE
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Server
El Potro Mexican Bar And Grill
06.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Managed inventory of dining supplies to prevent shortages during service.
Sales Associate
Staples
09.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Entrepreneurship
Bunker Hill Community College
Charlestown, MA05.2024
High School Diploma -
Somerville High School
Somerville, MA06.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Hospitality service expertise
- Food safety understanding
- Sales Techniques
- Item promotion
- Adaptable and Flexible
- Multitasking Abilities
- Team Leadership
Accomplishments
- OSHA 30 Certified
- Achieved Servsafe Food Handling
- Drivers License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Staples
09.2023 - 01.2024
Server
El Potro Mexican Bar And Grill
06.2019 - Current
Entrepreneurship
Bunker Hill Community College
High School Diploma -
Somerville High School
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