Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
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Khadija Khabbab

Nursing
Casablanca

Summary

Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team. Team Leader experienced in directing activities in selling setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills. Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions. Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Experienced seller representative and volanteer successfully delivering services on contract or project basis to clients in various industries and specialties. Demonstrated ability to provide expert advice and guidance, helping clients improve market position. Enthusiastic about providing professional support in different environments. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level selles representative position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Self-contractor

My Own Business
Casablanca
02.2023 - Current
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Optimized websites and mobile applications to achieve maximum performance.
  • Negotiated fees and contracts to reach mutually beneficial agreements with clients.
  • Generated detailed reports to highlight product performance and usage metrics.
  • Developed prototypes to use for testing, measuring data and gathering valuable feedback.

Secretary's Assistant

FXA Academy
Casablanca
11.2022 - 01.2023
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Drafted professional memos, letters, and marketing copy to support business objectives and growth.
  • Screened visitors and issued badges to maintain safety and security.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Produced letters and memoranda to inform stakeholders of business decisions.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Created and updated records and files to maintain document compliance.
  • Conducted research to assist with routine tasks and special projects.
  • Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Performed research to collect and record industry data.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assisted coworkers and staff members with special tasks on daily basis.

Sales Representative

Inter Life Clinic
İstanbul
09.2021 - 11.2022
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Trained and mentored new sales representatives.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Built relationships with customers and community to promote long term business growth.
  • Informed customers of promotions to increase sales productivity and volume.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Presented professional image consistent with company's brand values.
  • Achieved or exceeded company-defined sales quotas.
  • Stayed current on company offerings and industry trends.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Negotiated prices, terms of sales and service agreements.
  • Consulted with businesses to supply accurate product and service information.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Lead Waitress

Rosana
Casablanca
02.2018 - 11.2020
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Nurse Aide Volunteer

Centre Health Azhar
Casablanca
04.2015 - 10.2016
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Facilitated personal hygiene management, feeding and ambulation.

Nurse Trainee

Vente De Santé Derbe Sidi Othmane
Casablanca
02.2016 - 05.2016

Nurse Trainee

Hospital Ben Msik
Casablanca
10.2015 - 12.2015

Nurse Trainee

Moulay Youssef Hospital
Casablanca
06.2015 - 08.2015

Education

Diploma - Nursing

ICFP INSTITUTE
Casablanca
09.2014 - 07.2016

Skills

Self-Motivated

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Accomplishments

  • Supervised team of 5 staff members.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 5 in the development of best sales of the month

Affiliations

  • Society of Human Resource Management
  • National Association of Social Workers

Interests

Running

Walking

Volanteering

Traveling

Art

Music

Positivity

Timeline

Self-contractor

My Own Business
02.2023 - Current

Secretary's Assistant

FXA Academy
11.2022 - 01.2023

Sales Representative

Inter Life Clinic
09.2021 - 11.2022

Lead Waitress

Rosana
02.2018 - 11.2020

Nurse Trainee

Vente De Santé Derbe Sidi Othmane
02.2016 - 05.2016

Nurse Trainee

Hospital Ben Msik
10.2015 - 12.2015

Nurse Trainee

Moulay Youssef Hospital
06.2015 - 08.2015

Nurse Aide Volunteer

Centre Health Azhar
04.2015 - 10.2016

Diploma - Nursing

ICFP INSTITUTE
09.2014 - 07.2016
Khadija KhabbabNursing