Fitness
Khadija Qassine
English Language Teacher
Casablanca
Summary
Reliable employee seeking English Language Teacher position. Offering excellent communication and good judgment. Hardworking and passionate about teaching with strong organizational skills. Ready to help team achieve students and school goals.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Quality and Support Analyst
Majorel
Casablanca
08.2021 - Current
- The ability to perform QA assessments, conduct coaching sessions, and act as an escalation point of contact for process questions, concerns, and resolution are all necessary qualifications and experience for a Quality Assurance (QA) team
- The ability to evaluate customer satisfaction surveys and make recommendations for improvement.
Subject Matter Expert
07.2020
- I am responsible for reviewing content, assisting agents, and doing coaching sessions whenever needed to achieve the results required in terms of quality
- I am also responsible for escalating policy issues and ambiguities.
Content Moderator [Agent
08.2017
- I am responsible for reviewing content such as videos, still images, political advertisements, and profiles on social media
- This content is then scored in fields such as age-appropriateness, violence, and sexual content.
Private Tutor
09.2016 - 07.2017
- I worked with students to improve their skills in certain subjects, prepare lessons, assign and correct homework, prepare and correct tests, evaluate students' progress and discuss the results with them and/or their parents, and identify students' individual learning needs
Education
Bachelor of Arts - American And English Literature
University of Hassan 2
Casablanca, Morocco 09.2015 - 06.2019
High School Diploma -
Jaafar El Fassi El Fehri High School
Casablanca, Morocco 09.2011 - 07.2014
Skills
I am very supportive
undefinedCertification
TEFL ( Teaching English as Foreign Language))
Interests
Hiking
Reading
Travel
TEFL
TEFL stands for Teaching English as a Foreign Language. It involves being able to communicate in the English language in a clear and engaging way, which is essential when teaching English as a foreign language. TEFL teachers encourage students to improve their English reading, speaking, listening, and writing skills. To support TEFL, technology-based tools, audio-visual aids, and course books are frequently used. Along with formal training, informal exercises like language games and role-playing are frequently used.
Timeline
Quality and Support Analyst
Majorel
08.2021 - Current
Subject Matter Expert
07.2020
TEFL ( Teaching English as Foreign Language))
04-2020
Content Moderator [Agent
08.2017
Private Tutor
09.2016 - 07.2017
Bachelor of Arts - American And English Literature
University of Hassan 2
09.2015 - 06.2019
High School Diploma -
Jaafar El Fassi El Fehri High School
09.2011 - 07.2014
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