Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Khaled Abdelgawad

Hopkinton,MA

Summary

Dynamic leader in cloud strategy development and migration with a specialized focus on cloud Infrastructure Provisioning and security compliance. Architecting resilient systems that adhere to well-architected frameworks. Proven expertise in delivering strategic consulting services that enhance client business operations through insightful analysis and solution implementation. Renowned for building strong client relationships and driving measurable results, leveraging automation and cutting-edge AI technologies such as Agentic AI and prompt engineering to optimize processes and outcomes.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Consultant IT Architecture

Dell Technologies
04.2024 - Current
  • Partner with product and development teams to provide education and design consultation.
  • Support development teams to migrate applications to Kubernetes based container platform.
  • Design specifications for high availability and highly scalable applications which will be used by Dell Internal application teams.
  • Assist in crafting the strategic technical and architectural direction to the programming function.

Principal IT Cloud Architect

Alkermes
01.2023 - Current
  • Extensive working in architecture, implementation, and delivery of real-world business/mission-critical systems.
  • Develop and present business cases, revenue models, TCO, industry trends, and go-to-market strategy.
  • Working with CI/CD and build automation tooling and Integration.
  • Leveraged DevOps principles and practices to streamline CI/CD pipelines, enhance build automation, and ensure seamless integration across development and operations.
  • Applied Site Reliability Engineering (SRE) methodologies to maintain high availability, scalability, and reliability of mission-critical systems, utilizing robust monitoring and incident management frameworks.
  • Utilized Splunk for comprehensive log management and real-time data analysis, enabling proactive issue detection and resolution.
  • Leveraged to streamline the deployment and management of cloud-native applications, enhancing scalability and operational efficiency in a multi-cloud environment.
  • Utilized PCF to accelerate application development and deployment, integrating it with CI/CD pipelines to support agile workflows and reduce time-to-market.
  • Integrated New Relic for advanced application performance monitoring and optimization, providing deep insights into application metrics and system performance.
  • Build solution architectures that align requirements, reference architectures design patterns and technology standards to achieve low cost, solution agility, secure, and reliable Infrastructure.
  • Deployed applications in a multi-cloud environment using Kubernetes clusters and Docker containers.
  • Serve as a leader and subject matter expert to guide the application and platform teams
  • Design and architect next generation architectures across multiple domains including storage, compute, network, containerization, and cloud native applications.
  • Managing Cloud Teams, Stakeholders, and Vendors for Optimized Cloud Infrastructure, Application Migrations and CloudOps.

Senior Advisor - IT Architecture

Dell Technologies
11.2020 - 01.2023
  • Provided mentorship to junior staff members, guiding their professional development and fostering growth within the organization, with a focus on DevOps practices and Site Reliability Engineering (SRE) principles.
  • Utilized portfolio management software to monitor performance of existing investments, integrating metrics from Splunk and New Relic for enhanced visibility and analysis.
  • Analyzed corporate intelligence data to identify trends and patterns, leveraging advanced monitoring tools like Splunk for in-depth insights and proactive issue resolution.
  • Implemented PCF’s robust platform capabilities to optimize infrastructure management, ensuring reliable and scalable cloud operations while aligning with business initiatives.
  • Monitored and managed applications on SRE by utilizing tools like Splunk and New Relic for performance tracking, issue resolution, and ensuring high availability and reliability.
  • Led and participated in the design, development, and deployment of software applications to support EMC Business initiatives, incorporating DevOps methodologies for efficient CI/CD pipelines and automation.
  • Designed and built software applications from the ground up, including the customization, extension, and implementation of third-party software products, with a focus on integrating monitoring solutions such as New Relic. Directed projects and ensured the successful technical implementation of business software applications, utilizing SRE practices to maintain high availability and reliability.
  • Developed and assigned appropriate tasks, evaluated work, communicated progress toward project goals, and prioritized project tasks and deliverables, incorporating feedback from code reviews and unit test plans.
  • Provided mentoring to junior developers through code reviews, design reviews, and unit test plan evaluations, emphasizing the importance of effective monitoring and performance optimization using tools like Splunk and New Relic.

Senior Advisor - IT Architecture

Dell Technologies
07.2016 - 10.2020
  • Led and participated in the design, development, and deployment of software applications to support EMC Business initiatives, employing DevOps practices to streamline CI/CD processes and enhance deployment efficiency.
  • Coordinated internal IT processes and resources to successfully deploy new solutions, overseeing development and unit testing while integrating DevOps and SRE principles to ensure high reliability and performance.
  • Conducted technical reviews and maintained adherence to standards and policies using tools such as Splunk for log management and New Relic for application performance monitoring.
  • Represented IT as the principal technical contact and often performed technical project leadership roles, utilizing Pivotal Cloud Foundry (PCF) for scalable cloud application deployment.
  • Offered proposed design changes and suggestions to improve processes and applications, applying significant latitude to determine assignment objectives.
  • Provided mentorship to junior developers through code reviews, design reviews, and unit test plan evaluations.
  • Emphasized the importance of leveraging monitoring tools like Splunk and New Relic for performance insights, and guided the use of PCF for efficient cloud infrastructure management.

Principal Cloud Platform Engineer

Dell Technologies
01.2011 - 06.2016
  • Performed regular security audits of the platform environment to identify vulnerabilities.
  • Conducted experimental or virtual studies to investigate characteristics and processing principles.
  • Developed and maintained CI and CD pipelines for distributed applications across multiple cloud platforms.
  • Strong working knowledge of scripting and automation in building platforms and deploying application stack.
  • Architect, Install, configure and administer Middleware stacks of production and non-production environments.
  • Analyze platform health periodically and plan for platform upgrade and expansion to meet the demand of the system load.
  • Build Application systems and platform by using automated configuration management & scripting
  • Act as a custodian of application stack and ensure application availability, usability and optimum performance.

Java And Middleware Senior Support Engineer

Oracle
10.2007 - 01.2011
  • Provided technical support to end users and customers, troubleshooting Oracle Middleware software issues.
  • Worked closely with clients to understand their needs and deliver customized solutions accordingly.
  • Worked in the Technology of J2EE, JDBC, OC4J and Oracle Application Server and Weblogic Server
  • Working with Development to diagnose bugs and product improvement programs (Support Readiness, beta programs
  • Play an active role in the team by assisting others in resolving very complex problems.

Senior Application Developer

IST Networks
01.2007 - 09.2007
  • Optimized existing codebase by refactoring legacy code for improved performance.
  • Modified existing software to correct errors, adapt it to new hardware and upgrade interfaces and improved performance.
  • Prepared reports and correspondence concerned project specifications, activities and status.
  • Collaborated with stakeholders to design user interfaces and backend services that provided intuitive navigation and enhanced user experience on various mission critical platforms

Information Analyst

EDS (Electronic Data Systems)
02.2005 - 01.2007
  • Develop UI and Backend Services for many mission critical applications
  • Created complex Applications and SQL queries and stored procedures for data extraction, transformation, and loading into the database.

Java Developer

Siliconexpert Technologies
02.2004 - 01.2005
  • Monitored functioning of equipment to ensure system operated in conformance with specifications.
  • Monitored application logs regularly and identified potential issues before they occur.
  • Collaborated with stakeholders to design user interfaces that provided intuitive navigation and enhanced user experience on various platforms.

Education

Bachelor of Science (B.S.) - Systems Engineering

Cairo University
Cairo, Egypt
07.2001

Skills

  • AWS Cloud Computing DevOps , Ansible, Automation, Terraform, Cloud FinOps SRE CI/CD Kubernetes Docker Cloudhealth
  • Zabbix ,Terraform, Jenkins, PaaS, Automation, Scripting, Monitoring And Observability , Java
  • Extreme Programming (XP), Agile Development, GitOps, DevOps
  • Prompt Engineering, GenAI, Agentic AI, n8n, LangChain, Langraph
  • Problem-solving
  • Attention to detail
  • Work Planning and Prioritization
  • Continuous improvement
  • Enterprise Architecture (EA)
  • Team leadership & development

Certification

  • Pivotal Cloud Foundry Developer
  • Amazon Web Services DevOps Engineer - Professional
  • Amazon Web Services Developer - Associate
  • Amazon Web Services SysOps Administrator - Associate
  • Amazon Web Services Solutions Architect Associate
  • Zabbix Certified Professional 5.0
  • Zabbix Certified Specialist 5.0
  • DellEMC IT-as-a-Service Cloud Architect

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Consultant IT Architecture

Dell Technologies
04.2024 - Current

Principal IT Cloud Architect

Alkermes
01.2023 - Current

Senior Advisor - IT Architecture

Dell Technologies
11.2020 - 01.2023

Senior Advisor - IT Architecture

Dell Technologies
07.2016 - 10.2020

Principal Cloud Platform Engineer

Dell Technologies
01.2011 - 06.2016

Java And Middleware Senior Support Engineer

Oracle
10.2007 - 01.2011

Senior Application Developer

IST Networks
01.2007 - 09.2007

Information Analyst

EDS (Electronic Data Systems)
02.2005 - 01.2007

Java Developer

Siliconexpert Technologies
02.2004 - 01.2005

Bachelor of Science (B.S.) - Systems Engineering

Cairo University
Khaled Abdelgawad