Jamie Fitzgerald
Barnstable
Summary
Dedicated Medical Assistant with extensive experience at Cape Cardiology, excelling in patient care and EMR systems. Proven ability to enhance patient satisfaction through exceptional customer service and accurate documentation. Skilled in vital signs monitoring and committed to maintaining compliance with HIPAA regulations, ensuring a safe and efficient healthcare environment.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Cape Cardiology
Brewster
09.2024 - Current
- Took vital signs such as blood pressure, pulse rate, and respiratory rate accurately
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Managed patient medical records by accurately documenting information in electronic health record systems
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
- Assisted with administrative tasks such as filing documents or processing paperwork
- Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
- Maintained a clean and organized work area to ensure safety and efficiency in daily operations
Home Health Aide
Home Instead
Osterville
01.2023 - 08.2024
- Assisted with daily activities such as bathing, dressing, grooming, and medication administration
- Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being
- Monitored vital signs and reported any changes or concerns to the healthcare team
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and living areas
- Supported patients with mobility issues by assisting with transfers, ambulation, and exercises as prescribed by healthcare professionals
- Managed medical appointments and transportation logistics for patients to ensure timely access to healthcare services
- Documented patient observations accurately in medical records, including changes in condition or behavior
- Collaborated with interdisciplinary teams to develop individualized care plans based on patient needs and goals
- Provided emotional support to patients and their families during challenging times
- Performed light housekeeping duties such as laundry, dishwashing, tidying up patient's living space for a comfortable environment
- Ensured infection control protocols were followed at all times when providing care
- Closely monitored medication supplies for expiration dates or low stock levels; promptly restocked medications when necessary
- Supported patients in maintaining personal hygiene, including oral care, grooming, and toileting assistance
- Attended training sessions regularly to stay updated on best practices in home healthcare
- Maintained accurate records of daily activities, including tasks performed and observations made on each patient's condition
Education
Associate's degree - General Studies
Cape Cod Community College
Barnstable, MA12.2022
Skills
- EMR systems
- Medical office experience
- Vital signs
- Patient care
- Customer service
Timeline
Medical Assistant
Cape Cardiology
09.2024 - Current
Home Health Aide
Home Instead
01.2023 - 08.2024
Associate's degree - General Studies
Cape Cod Community College
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