KIAMYL D. AYALA
Fitchburg
Summary
Dynamic office professional with experience at Amscot Financial, excelling in data management and verbal communication. Proven track record in enhancing operational efficiency through streamlined processes and meticulous record-keeping. Recognized for delivering exceptional customer service while maintaining confidentiality and compliance in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Office Clerk
City Of Fitchburg
04.2024 - 06.2025
- Assisted in maintaining organized filing systems for efficient document retrieval
- Supported daily office operations by managing incoming calls and distributing messages
- Processed and prepared documents for internal distribution and record-keeping
- Coordinated supply orders, ensuring timely availability of office materials
Bank Teller
Amscot Financial
07.2019 - 02.2023
- Processed customer transactions accurately and efficiently, ensuring compliance with bank policies.
- Assisted customers with account inquiries, providing tailored solutions to enhance satisfaction.
- Managed cash drawer, maintaining balanced records and minimizing discrepancies.
- Collaborated with team members to streamline daily operations and improve service delivery.
Legal Receptionist
ATTY James Moody Law Firm
01.2015 - 09.2018
- Managed front desk operations, ensuring seamless client interactions and appointment scheduling.
- Coordinated communication between legal staff and clients, enhancing information flow and service quality.
- Maintained confidentiality of sensitive documents, adhering to compliance standards and legal protocols.
- Streamlined office processes by implementing an electronic filing system, improving document retrieval efficiency.
Education
BBA - Human Resources Management
Universidad Interamericana De PR
PUERTO RICO06-2002
Skills
- Data entry
- Maintaining records
- Data management
- Verbal communication
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Office Clerk
City Of Fitchburg
04.2024 - 06.2025
Bank Teller
Amscot Financial
07.2019 - 02.2023
Legal Receptionist
ATTY James Moody Law Firm
01.2015 - 09.2018
BBA - Human Resources Management
Universidad Interamericana De PR
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