Kiana Torres
Springfield
Summary
Dynamic professional with extensive experience in coordinating administrative tasks and fostering organized office environments. Strong organizational skills enhance office efficiency and support seamless team operations. Proven ability to communicate effectively and multitask efficiently, ensuring diverse administrative needs are met with precision and timeliness. Committed to driving productivity and contributing to overall organizational success through proactive problem-solving and attention to detail.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Springfield Technical Community College
04.2023 - Current
- Coordinated scheduling and logistics for academic events, enhancing departmental efficiency.
- Managed communication between faculty, staff, and students to streamline operations.
- Collaborated on coordinating support, outreach, and programming that meets student needs.
- Documenting student interactions, monitoring engagement, assisting with data analysis, and supporting informed decision-making through accurate record keeping.
Home Health Aide
A Better Life Care
01.2021 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided direct personal care to clients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Program Supervisor
Springfield Parks And Recreation
10.2022 - 04.2023
- Supervised daily activities, ensuring safety and engagement of children in after-school programs.
- Developed and implemented educational and recreational activities tailored to diverse age groups.
- Evaluated program effectiveness through feedback collection, leading to improved activity offerings.
- Collaborated with parents and staff to address children's needs and enhance overall program quality.
Para-Educator
Springfield Public Schools
08.2021 - 04.2023
- Supported instructional activities in diverse classrooms, enhancing student engagement and learning outcomes.
- Assisted in implementing individualized education plans (IEPs) for students with special needs, fostering inclusive environments.
- Monitored student performance and behavior, providing feedback to educators for targeted interventions.
- Facilitated small group sessions, promoting skill development and peer interaction among students.
Certified Nursing Assistant
Life Care Center Of Wilbraham
07.2018 - 05.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Associate of Arts - Human Services/Social Work
Springfield Technical Community College
Springfield, Massachusetts, MA05-2026
Associate of Science - Health Sciences
Springfield Technical Community College
Springfield, MA12.2023
High School Diploma -
Roger L. Putnam Vocational Technical Academy
Springfield, MA06.2019
Skills
- Service excellence
- Detail-oriented data management
- Experienced in software utilization
- Administrative support
Timeline
Administrative Assistant
Springfield Technical Community College
04.2023 - Current
Program Supervisor
Springfield Parks And Recreation
10.2022 - 04.2023
Para-Educator
Springfield Public Schools
08.2021 - 04.2023
Home Health Aide
A Better Life Care
01.2021 - Current
Certified Nursing Assistant
Life Care Center Of Wilbraham
07.2018 - 05.2019
Associate of Science - Health Sciences
Springfield Technical Community College
High School Diploma -
Roger L. Putnam Vocational Technical Academy
Associate of Arts - Human Services/Social Work
Springfield Technical Community College