Kiharah Sillion
Medford
Summary
Dedicated professional with strong customer service and communication skills. Experienced in front desk operations and cash handling, committed to enhancing guest satisfaction and ensuring smooth operations. Enthusiastic hostel receptionist with proven expertise in front desk operations and team collaboration. Skilled in time management and resolving guest concerns, contributing to a welcoming environment and improved guest experiences.
Overview
1
1
year of professional experience
Work History
Hostel Receptionist
Haborside Legal seafood
Boston
04.2026 - Current
- Greeted guests warmly at reception, ensuring a welcoming atmosphere.
- Managed check-in and check-out processes efficiently for all visitors.
- Guided guests in exploring local attractions and services to enhance their experience.
- Resolved guest concerns and issues promptly to ensure high satisfaction levels.
- Partnered with team members to streamline front desk operations and improve service quality.
- Scheduled activities for guests such as group outings or tours of nearby attractions.
Sales Associate
Marshalls
Medford
12.2025 - 03.2026
- Guided customers in product selections and addressed inquiries to enhance shopping experience.
- Designed and arranged merchandise displays to attract customer attention and boost sales.
- Executed accurate transaction processing at point of sale, ensuring efficient customer service.
- Maintained cleanliness and organization of sales floor.
Cashier Helper
Burlington Coat Factory Warehouse
Somerville
10.2025 - 01.2026
- Operated cash register and processed customer transactions efficiently.
- Delivered friendly customer service to improve overall shopping experience.
- Maintained cleanliness of checkout area and displays to create welcoming environment.
- Assisted with inventory management by monitoring stock levels regularly.
- Coordinated with team members to streamline store operations.
Education
11 Grade
Medford High School
Medford, MA01-2027
Skills
- Customer service
- Team collaboration
- Front desk operations
- Cash handling
- Inventory management
- Time management
- Communication skills
- Cash handling experience
- Housekeeping coordination
Languages
French
Professional
Haitian creole
Professional
English
Professional
Timeline
Hostel Receptionist
Haborside Legal seafood
04.2026 - Current
Sales Associate
Marshalls
12.2025 - 03.2026
Cashier Helper
Burlington Coat Factory Warehouse
10.2025 - 01.2026
11 Grade
Medford High School