Kim McCormick

• Oversee daily operations of a high-volume urology practice, ensuring efficient workflow, patient satisfaction, and regulatory compliance.
• Manage surgical and procedural scheduling for urology, including all off-site bookings.
• Contribute to capital projects through planning, budgeting, vendor selection, and implementation for equipment projects.
• Oversee departmental budgeting, financial oversight, and cost-saving initiatives.
• Identified process improvements that enhanced productivity and reduced expenses.
• Provide technical support as the practice’s Super EPIC User, optimizing workflows, and resolving issues.
• Deliver ongoing staff training to strengthen compliance and operational consistency.
• Collaborate with supervisors and managers across departments to ensure seamless operations.
• Negotiated vendor and supplier contracts to secure favorable long-term pricing.
• Prepare weekly operational reports and monthly leadership chief meetings.
• Organize meetings for department heads, physicians, and administrative teams.
• Manage inventory and procurement to maintain supply levels, while controlling costs.
• Oversee QA/QI initiatives based on patient feedback, with follow-up for patients regarding their feedback.
• Oversee recruitment, hiring, and performance reviews for clinical and administrative staff.
• Resolve interdepartmental conflicts to maintain a positive work environment.
• Monitor supplier performance to ensure the timely delivery of goods and services.
• Collaborated with the chief on office improvements.
• Reviewed and approved timecards, overseeing PTO, and attendance compliance.
• Ensured physician credentialing compliance, and maintained required documentation.
• Upheld organizational standards to promote safe, compliant, and efficient operations.

• Trained new employees on policies, procedures, and expectations.
• Delegated tasks strategically based on staff strengths.
• Motivated team members to achieve high performance.
• Supported recruitment and interviews for administrative and clinical roles.
• Served as a medical secretary to two physicians, managing calendars and documentation.
• Maintained accurate medical records, and ensured HIPAA compliance.
• Handled patient communications with professionalism.
• Prepared physician correspondence as needed.
• Verified insurance coverage, and obtained referrals.
• Processed insurance claims and resolved payer issues.
• Routed clinical information to the appropriate staff.
• Collaborated with clinical teams to support patient care.
• Scheduled diagnostic tests and procedures based on physician orders.

• Supported daily HR operations, including employee relations and compliance.
• Maintained employee files, and ensured accuracy.
• Managed the employee database and generated HR reports.
• Processed payroll by verifying timesheets.
• Provided administrative support, including scheduling and call coordination.
• Assisted with recruitment, resume screening, and interviews.
• Maintained benefits, leave records, and performance documentation.
• Prepared onboarding materials for new hires.
• Created job postings, and conducted background checks.
• Updated job descriptions and performance documentation.
• Organized employee events, including team-building and holiday functions.
• Coordinated health insurance plans with external vendors.
• Explained policies and benefits to employees and applicants.
• Managed physician credentialing and onboarding.
• Renewed medical and malpractice licenses for providers.
• Assisted in launching a satellite office in Milton.
• Supported the development of an in-house laboratory at the Weymouth location.

Managed the 401(k) plan and related documentation.