KIMBERLY A. DENAFIO
Weymouth
Summary
Seeking a part-time position with opportunity to learn and grow. Eager to apply my strong work ethic and customer service skills and provide the patients and their families the attention, guidance and Information they need.
Overview
22
22
years of professional experience
Work History
Production Manager/Customer Service
Copy Inks of South Shore, Inc.
01.2008 - 01.2016
- Responsible for maintaining production schedule and delegating orders; tracking job progress; answering phones; taking and processing orders; keeping contact with clients; responding to inquiries (internal and external) in a timely manner; strong verbal and written communication skills; shipping and receiving; inventory management; operating and closing cash register; opening and closing store; and working independently.
- Production skills include running Xerox 700i, Xerox 240, Xerox D95 with booklet maker, Baumfolder and Challenge Model 20 cutter; operate Command Work Station; laminating; padding; scoring; binding (GBC comb, spiral, wiro and velo) and manual finish work.
Customer Service/Office Assistant
H&R Block
01.2001 - 01.2008
- Responsible for greeting clients, answering phones, scheduling appointments, processing customer payments, closing cash drawer and assisting tax preparers as needed.
Paraprofessional
Town of Weymouth
01.2000 - 01.2003
- Assisted in Kindergarten classroom, made copies and prepared projects for students.
Receptionist
Harvard Vanguard
01.1994 - 01.2000
- Responsible for checking patients in, answering phones, scheduling appointments, processing payments and filing.
Education
High School Diploma - undefined
Medford High School
Medford, MASkills
- Production planning
- Operations management
- Staff management
- Production scheduling
- Dedication to product quality
Timeline
Production Manager/Customer Service
Copy Inks of South Shore, Inc.
01.2008 - 01.2016
Customer Service/Office Assistant
H&R Block
01.2001 - 01.2008
Paraprofessional
Town of Weymouth
01.2000 - 01.2003
Receptionist
Harvard Vanguard
01.1994 - 01.2000
High School Diploma - undefined
Medford High School