Kimberly DiBattista
Methuen
Summary
Accounts receivable specialist with 20 years of experience in credit collections and cash application. Proficient in posting payments through various channels, ensuring accounts remain current. Collaborates with wholesale customers, sales, and warehouse teams to maintain low days outstanding and facilitate timely order shipping. Experienced in SAP and EDI systems, managing invoicing for both US and Canadian clients while exceeding monthly performance quotas. Maintaining master data within credit related area, handling account maintenance as well as pricing.
Overview
26
26
years of professional experience
Work History
Credit Controller
ECCO, USA
Salem
11.2022 - Current
- Conducted evaluations of creditworthiness for new customers through financial analysis.
- Managed customer accounts, ensuring timely payment and discrepancy resolution.
- Maintained transaction records, facilitating effective communication with clients.
- Collaborated with sales teams to address customer credit inquiries efficiently.
- Coordinated payment plans to support debt recovery efforts.
- Prepared monthly aging reports to track overdue payments and improve cash flow.
- Developed strong client relationships, enhancing trust and communication.
- Participated in developing policies related to credit control operations.
- Master data set up of new accounts and setting up pricing conditions in SAP
Accounts Receivable Specialist
Windham Professionals Inc.
Salem
12.2012 - Current
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
- Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
- Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.
General Manager of Operations
Cambece Law Office
Peabody
06.2000 - 04.2012
- Managed scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Planned delivery routing, team workflows and promotional initiatives.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Monitored resource use to achieve set goals within budget constraints.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Generated performance and labor strategies to compete in new and existing markets.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Resolved challenges associated with company websites, vendors and telecoms.
- Built strong operational teams to meet process and production demands.
Education
Some College (No Degree) - Criminal Justice
Salem State University
Salem, MASkills
- Statement Issuing
- Attention to Detail
- Time Management
- Critical Thinking
- Bill Payment and Recordkeeping
- Customer Relations
- Creative Problem Solving
- Accounts Receivable
- Bill Processing
- Accounts Receivable Expertise
- Microsoft Office
- Bank Statement Reconciliation
- Credit and Collections
- Purchase Orders
- Record Reconciliation
- Account Auditing
- ERP Software
Timeline
Credit Controller
ECCO, USA
11.2022 - Current
Accounts Receivable Specialist
Windham Professionals Inc.
12.2012 - Current
General Manager of Operations
Cambece Law Office
06.2000 - 04.2012
Some College (No Degree) - Criminal Justice
Salem State University