Kimberly Lopes-Costa
Mashpee,MA
Summary
Detail-oriented accounts receivable specialist with a strong background in customer service. Expertise in managing high volumes and ensuring accuracy, ready to leverage skills to drive efficiency and enhance customer satisfaction.
Overview
22
22
years of professional experience
Work History
Accounts Receivable Specialist
Cape Cod Healthcare
Hyannis, MA
09.2004 - Current
- Manage accounts receivable processes, ensuring timely and accurate billing for services rendered.
- Oversee reconciliation of patient accounts, identifying discrepancies and implementing corrective measures.
- Help with developing procedures to streamline collections process, enhancing cash flow efficiency across departments.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
Bartender
Cape Verdean Club
Falmouth, MA
06.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Education
High School Diploma -
Falmouth High School
Falmouth, MA06.1989
Skills
- Microsoft Excel
- Accounts receivable
- Aging reports analysis
- Accurate payment posting
- Strong multitasking
- Customer service
- Highly reliable
- Patience and tolerance
- Outgoing personality
- Strong work ethic
- Exceptional customer service
- Cash handling
Certificates
I am currently TIPS certified with issue date of 4/27/23 and expiration date of 4/26/26. I will renew before expiration.
Previous Experience
I have many years or Server experience and have worked at restaurants such as Ninety Nine, Oysters Too, and most recently Sandwich Taverna.
Timeline
Bartender
Cape Verdean Club
06.2019 - Current
Accounts Receivable Specialist
Cape Cod Healthcare
09.2004 - Current
High School Diploma -
Falmouth High School