Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly McGillicuddy

Dracut,MA

Summary

Dynamic individual with hands-on experience in 20 years and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.


Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.


Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.

Overview

26
26
years of professional experience

Work History

Advanced Project Manager

Comcast
11.1999 - Current
  • Managed 70 + projects monthly from procurement to commission.
  • Identified plans and resources required to meet project goals and objectives.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Planned, designed, and scheduled phases for large projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Server Bartender

Jade East
09.2017 - 08.2020
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Processed orders and sent to kitchen employees for preparation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Checked guests' identification before serving alcoholic beverages.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Served high customer volumes during special events, nights, and weekends.

Education

Associate of Science - Dental

Middlesex Community College
Lowell Mass
05-2002

Skills

  • Workforce training
  • Project development
  • Systems implementation
  • Project tracking
  • Multitasking and organization
  • Cash handling
  • High volume dining
  • Order accuracy
  • POS operation
  • Order management
  • Liquor, wine, and food service
  • Guest engagement
  • Menu item recommendation
  • Point of sale (POS) system operations
  • Customer service

Timeline

Server Bartender

Jade East
09.2017 - 08.2020

Advanced Project Manager

Comcast
11.1999 - Current

Associate of Science - Dental

Middlesex Community College

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Kimberly McGillicuddy