Kinne Julien
Cambridge
Summary
My experience in customer-facing roles, including my time as a Hostess at Legal Sea Foods, has helped me develop excellent phone etiquette, scheduling, and customer service skills—all essential qualities for this role. While a hostess role primarily focuses on guest seating and restaurant flow, it has also provided me with valuable experience in handling reservations, assisting guests with inquiries, and maintaining a well-organized front-of-house operation, which closely aligns with receptionist responsibilities. Additionally, my internship at The Foundry (MIT)- Project administrative assistant, provided me with valuable experience in office organization/project planning and project assistance. I am proficient in Microsoft Outlook, Word, and Excel, and I thrive in an organized and structured setting.
Overview
3
3
years of professional experience
Work History
Intern
The Foundry (MIT) - Project Administrative Assista
10.2024 - Current
- Present in a timely manner
- Showed responsibility and accountability
- Worked as a team to developed solutions to problems in education in an office setting
- Participated in a project development process
bringing a product to life from scratch
- Experience allocating and gathering resources needed
- Created and managed project plans, timelines and budgets.
- Analyze and evaluate target market
Restaurant Hostess
Legal Sea Foods
02.2022 - 11.2023
- Managing reservations: Scheduling appointments/meetings
Coordinating seating during busy hours: Organizing office tasks and priorities - Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased efficiency by organizing menus and updating daily specials boards before each shift.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Answered customer questions about hours, seating, and menu information.
- Communicated and Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Education
ETREPRENEURSHIP, DIGITAL MARKETING - Business Administration And Management
SUFFOLK UNIVERSITY
05.2026
Skills
- Software/Hard skills: Canvas, Adobe Express, Office 360,Color theory, Basic market research
- Soft skills: Organization, Multitasking, Concise Communications, Time Management, social media navigation, critical thinking, problem solving, Writing effective emails, ability to work in fast paced environemnt
Course Accomplishments
257-B-Advertising: foundation MGT-217- F-Organizational Behavior | SBS-101-Business Foundations | | MKT-220-A-Business Research Methods | SBS - 220 - Business writing
Timeline
Intern
The Foundry (MIT) - Project Administrative Assista
10.2024 - Current
Restaurant Hostess
Legal Sea Foods
02.2022 - 11.2023
ETREPRENEURSHIP, DIGITAL MARKETING - Business Administration And Management
SUFFOLK UNIVERSITY
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