Kiobel Lugo
Boston
Summary
Results-driven Operations Manager with a proven track record in enhancing workflow and maximizing productivity. Expertise in team building, communication, and staff training. Dynamic Operations Manager with extensive experience in optimizing daily operations and leading cross-functional teams. Skilled in inventory management, staff training, and performance enhancement, committed to driving operational excellence.
Overview
7
7
years of professional experience
Work History
Operations Manager
Metropolis
Boston
09.2019 - Current
- Oversaw daily operations to enhance efficiency and workflow processes.
- Managed inventory levels and ensured stock availability for seamless operations.
- Coordinated with cross-functional teams to align operational goals and objectives.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Food Service Worker
Boston College
Boston
09.2018 - 05.2019
- Prepared and served meals to students and staff in dining facilities.
- Maintained cleanliness and organization of food preparation areas and dining spaces.
- Assisted with inventory management and restocking supplies as needed.
- Collaborated with team members to ensure efficient food service operations.
Education
Bachelor of Arts - Business Management
Franklin Pierce University
Rindge, NH05-2025
Associate of Arts - Business Management
Walter State Community College
Morristown, TN05-2023
MBA - Leadership
Franklin Pierce University
Rindge, NHSkills
- Respectful
- Strong organizational and time management skills
- Exceptional communication, interpersonal, and client-facing skills
- Detail-oriented and able to handle multiple tasks simultaneously
- Team building
- Leadership development
- Staff training
- Forecasting and scheduling
- Staff development
- Schedule oversight
Languages
Spanish
Native/ Bilingual
Timeline
Operations Manager
Metropolis
09.2019 - Current
Food Service Worker
Boston College
09.2018 - 05.2019
Bachelor of Arts - Business Management
Franklin Pierce University
Associate of Arts - Business Management
Walter State Community College
MBA - Leadership
Franklin Pierce University