Kira Buonopane
Plymouth
Summary
Motivated and versatile professional with experience in coaching, customer service, and retail operations. Proven ability to develop performance-driven training plans, mentor team members, and analyze performance data to support continuous improvement. Skilled in delivering exceptional customer experiences, managing front desk operations, and handling high-volume retail transactions with accuracy and efficiency. Recognized for strong communication, organization, and problem-solving skills, with a commitment to teamwork and maintaining a positive, professional environment.
Overview
5
5
years of professional experience
Work History
Assistant Coach
SMASH Volleyball Club
Newton, MA
11.2025 - Current
- Developed training plans to enhance athlete performance and skill development.
- Coordinated team practices, ensuring alignment with overall club objectives and athlete growth.
- Mentored junior coaches, providing guidance on effective coaching techniques and strategies.
- Analyzed game footage to identify areas for improvement and inform strategic planning.
- Supported athlete development by helping youth improve skills, confidence, and understanding of the sport.
Front Desk Associate
Lynx Fitness Club
Boston, MA
03.2025 - Current
- Managed front desk operations, ensuring seamless check-in and check-out processes.
- Assisted members with inquiries, providing exceptional customer service to enhance member experience.
- Processed membership applications and renewals, maintaining accurate records in management system.
- Coordinated facility tours for prospective members, showcasing club amenities and services effectively.
Sales Associate
Old Navy
Kingston, MA, USA
06.2024 - Current
- Greeted customers, answered questions, managed customer complaints, and provided assistance with locating merchandise.
- Ran cash register, handled cash and credit cards, and managed returns.
- Promoted store sales and helped customers sign up for rewards and credit cards.
- Maintained cleanliness of work area by sweeping floors, taking boxes out back, and organizing clothing and merchandise for a professional display.
Grocery Store Worker
Market Basket
Sagamore, MA, USA
07.2021 - 08.2023
- Restocked and reorganized shelves as needed throughout shift according to store policies and procedures.
- Greeted customers, answered questions, and provided assistance with locating merchandise.
- Managed customer complaints in a professional manner while adhering to company policy.
- Maintained cleanliness of the work area by sweeping floors and bringing crates and carriages back to where they belonged.
Education
Bachelor of Arts - Psychology
Simmons University
Boston, MA05-2027
High School Diploma - undefined
Plymouth South High School
Plymouth, MA06-2023
Skills
- Merchandising Techniques
- Cleanliness Maintenance
- Customer Service
- Answering questions
- Attention to Detail
- Motivational skills
- Personal discipline
- Skill development
- Recruitment
- Constructive feedback
- Program planning
- Performance analysis
- Safety awareness
Timeline
Assistant Coach
SMASH Volleyball Club
11.2025 - Current
Front Desk Associate
Lynx Fitness Club
03.2025 - Current
Sales Associate
Old Navy
06.2024 - Current
Grocery Store Worker
Market Basket
07.2021 - 08.2023
High School Diploma - undefined
Plymouth South High School
Bachelor of Arts - Psychology
Simmons University
Activities
- DIII Varsity Volleyball (College)
- Varsity Volleyball (High School)
- Elite Club Volleyball (Southern Alliance)
- Competitive dance (Duxbury Dance Shoppe)
Accomplishments And Honors
- 2025 Fall Semester Dean's List
- Contributed to an IRB (Research Methods in Psychology, 2024)
- CITI trained (2024)
- National Honor Society
- All-Scholastic Scholar Athlete (High School)