Kirsy Cordero
Lawrence,MA
Summary
Highly skilled in managing complex schedules and coordinating multiple tasks within fast-paced environment. Demonstrates strong organizational abilities and effective communication skills. Looking to transition into new field and leverage these strengths to drive operational efficiency and success.
Overview
5
5
years of professional experience
Work History
Central Scheduler
Lawrence General Hospital
08.2022 - Current
- Schedule patients for tests and communicate information regarding requirements for appointments and test preparation.
- Improve patient satisfaction by promptly addressing inquiries and resolving scheduling issues.
- Collaborate with medical staff to optimize appointment availability.
- Provided excellent customer service during high-volume periods, remaining calm under pressure while maintaining accurate schedule coordination.
- Optimized scheduling efficiency by managing and coordinating appointments for multiple departments.
- Ensured HIPAA compliance within all aspects of the central scheduler role, maintaining confidentiality of sensitive information at all times.
Mobile Sales Expert
Metro By T-Mobile
01.2022 - 07.2022
- Boosted accessory sales by showcasing complementary products alongside primary devices.
- Increased customer satisfaction by providing personalized mobile solutions and product recommendations.
- Collaborated with team members to exceed monthly sales goals consistently.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cashier
Market Basket
01.2020 - 12.2021
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
Education
No Degree - Business
Northern Essex Community College
Lawrence, MAHigh School Diploma -
Lawrence High School
Lawrence, MA06.2021
Skills
- Patient confidentiality
- Insurance verification
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Professionalism
- Adaptability
- Patient scheduling
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Central Scheduler
Lawrence General Hospital
08.2022 - Current
Mobile Sales Expert
Metro By T-Mobile
01.2022 - 07.2022
Cashier
Market Basket
01.2020 - 12.2021
No Degree - Business
Northern Essex Community College
High School Diploma -
Lawrence High School
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