Kitana Sanchez
Littleton
Summary
Personable Bakery Clerk assisting customers with orders for special occasion items and daily purchases. Skilled in using and cleaning bakery tools and equipment to perform baking tasks. Accustomed to keeping orderly and tidy work areas, kitchen work stations and retail display cases. Possesses outstanding customer service skills.
Overview
1
1
year of professional experience
Work History
Bakery Assistant
Donelan's
08.2022 - 12.2023
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Assisted in increasing bakery sales through effective product merchandising and displaying attractive, fresh baked goods.
- Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
- Supported efficient operations by maintaining accurate inventory levels and promptly restocking supplies.
- Developed a loyal customer base due to excellent interpersonal skills while taking orders or responding to inquiries about various baked goods.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
Deli Clerk
Donelan's
08.2022 - 12.2023
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Greeted customers at counter to fulfill requests and answer questions.
Education
High School Diploma -
Lowell High School
Lowell, MA06.2020
Skills
- Display Setup
- Product Packaging
- Food Safety
- Quality Control
Timeline
Bakery Assistant
Donelan's
08.2022 - 12.2023
Deli Clerk
Donelan's
08.2022 - 12.2023
High School Diploma -
Lowell High School
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