Klodian Stringa
Waltham
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
General Manager
Lia Hyundai Of Hartford
Hartford
03.2018 - Current
- Directed daily dealership operations to ensure smooth workflow and customer satisfaction.
- Managed staff recruitment and training to enhance team performance and service quality.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
Education
Associate of Applied Science - Criminal Justice
Manchester Community College
Manchester , CT 03.2008 - 02.2011
Skills
- Inventory management
- Customer service
- Staff recruitment
- Sales strategy
- Operational oversight
- Relationship building
Timeline
General Manager
Lia Hyundai Of Hartford
03.2018 - Current
Associate of Applied Science - Criminal Justice
Manchester Community College
03.2008 - 02.2011