Kobe Washington

• Assisted in training staff on customer service protocols and store policies.
• Engaged with customers to address inquiries and resolve issues promptly.
• Contributed to daily sales tracking and reporting processes for management review.
• Helped coordinate promotional events to enhance customer engagement and sales.
• Learned cash handling procedures, ensuring accurate transactions at point of sale.
• Maintained cleanliness and organization of sales floor to create inviting shopping atmosphere.
• Collaborated with team members to adapt to changing store needs efficiently.
• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Supported inventory management by organizing stock and maintaining product displays.
• Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Implemented loss prevention strategies to minimize shrinkage and maintain profitability.

• Developed customized fitness programs for clients based on individual goals and fitness levels.
• Conducted assessments to evaluate client progress and adjust training plans accordingly.
• Provided nutritional guidance to enhance client performance and recovery.
• Educated clients on proper exercise techniques to prevent injuries and promote safety.
• Fostered a motivating environment to encourage client engagement and retention.

Oversaw daily operations of retail establishment.

Planned and structured schedules to enhance productivity.

Managed daily operations for opening and closing store.

Managed inventory systems to maintain optimal stock levels.

• Operated forklifts and pallet jacks to efficiently move inventory within stockroom.
• Organized merchandise on shelves to maximize space and accessibility for team members.
• Conducted regular stock audits to ensure inventory accuracy and reduce discrepancies.
• Assisted in receiving shipments, verifying product counts against packing slips for accuracy.
• Trained new employees on best practices for handling inventory and safety protocols.