Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KODUMURI SANTOSH KUMAR

Muscat

Summary

Results-driven business innovator with an in-depth understanding of effective techniques for overseeing . Knowledgeable about revitalizing deficient business areas with a hands-on and creative style.

Adept at setting budgets, restructuring operations and motivating department managers to refine and modify Sales operations to meet changing market, customer and business demands. Proactive and determined with a synergistic view. Persuasive communicator with a creative mindset focused on transforming and modernizing operations. Well-versed in establishing and overseeing dynamic business planning dedicated to promoting growth, increasing efficiency and strengthening profit forecasts. Groundbreaking leader with a progressive approach to re-energizing operations.

Client-focused and organized professional with advanced degree and diverse experience in customer service, business management and project coordination. Collaborative communicator to quickly build relationships with both clients and business audiences. Known for innovation and creative problem-solving abilities to address business challenges.

Overview

18
18
years of professional experience

Work History

Business Head

OURGULF ATTESTATION & TRAVELS
HYDERABAD
09.2018 - 03.2023
  • Developed and implemented strategies for increasing market share, profitability, and customer satisfaction.
  • Analyzed the financial performance of business operations to identify areas of improvement.
  • Directed the development and implementation of operational policies and procedures.
  • Negotiated contracts with suppliers and customers to maximize profitability.
  • Planned marketing campaigns to generate leads and increase sales revenue.
  • Collaborated with other departments to develop innovative solutions for complex problems.
  • Established long-term relationships with key stakeholders such as clients, vendors, investors.
  • Reviewed reports prepared by subordinates on a regular basis to track progress towards objectives.
  • Developed and deepened industry partnerships.
  • Successfully negotiated with vendors to receive best pricing and terms.

Manager of Business Development and Sales

Idea Cellular Ltd
Hyd
04.2016 - 03.2018
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Planned, developed and implemented sales strategies in an assigned region.
  • Conducted market research to identify customer needs and trends.
  • Developed pricing policies and negotiated contracts with customers.
  • Analyzed sales data to determine areas of improvement for the organization.
  • Managed a team of sales representatives in order to achieve maximum results.
  • Provided training and guidance on product knowledge, selling techniques and customer service.
  • Monitored performance of sales representatives against goals set by management.

State Operations Manager

Acl Mobile Ltd
State
08.2012 - 01.2018
  • Developed and implemented operational strategies to improve efficiency of State operations.
  • Ensured compliance with all applicable laws, regulations, policies and procedures for State operations.
  • Collaborated with multiple departments to implement new processes that improved customer service satisfaction ratings.
  • Negotiated contracts with vendors, suppliers, and other external partners as needed for successful completion of projects.
  • Monitored budgeting activities related to State operations and developed cost-saving measures when necessary.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Provision of Excellent post-sales support to the existing and new clients for various products implemented.

Achieved Accounts:

1) Aircosta Airlines

2) Monster

3) Way2sms 4) 160by2

5) AP POWER PROJECT

6) AP MAHESH BANK

7) Icici bank

8) TALENT SPRINT

9) APPOLO INSURANCE

10) ISBS INDIA

11) True InfoTech

12) INCREDIBLEINDIA PROJECTS

13) CITIMEDIA

14) TRAVELWALES

15) NOWFLOATS SOLUTION PVT LTD

16) TICKET DADA

17) SATYOTH TAX & FINANCIAL SERVICES

18) KIDIHOU

19) MARKITOME & ETC….

20) Mahesh Bank.

21) Now Floats

Territory Manager - Sales and Service

Novatium Sol Pvt Ltd
HYD
05.2010 - 07.2012
  • Developed and implemented sales strategies to increase market share in a designated territory.
  • Conducted regular regional store visits to ensure compliance with company standards, policies and procedures.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Replenished and arranged items to maintain appearance.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Posed as models for advertising, artistic creation and display of goods.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by 81 %.
  • Reduced process lags by training employees on best practices and protocols.
  • Recruited, hired and trained new hires to optimize profitability.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.

Team Member

Barathi Airtel Ltd
HYD
03.2007 - 03.2010
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Attended staff meetings to stay updated on company policies and procedures.
  • Assisted management in developing marketing strategies to increase sales.
  • Prepared reports on sales activities, customer feedback, and inventory status.

. Achieved 100% of the target consecutively for 36 months.

. Trained around joiners for Channel Team. Successful in resolving customer complaints in the shortest period and could make customers delighted.

.Tracking Seller wise sales 100% Achievement.

Sales Executive

Hutch Mobiles
Khammam
01.2005 - 12.2006

. Revised and reviewed Sim Cards lists, drawings and specifications for compliance with contract codes and requirements.

. Monitored schedules to verify Activation completion on schedule and within approved cost limitations.

. Reviewed and approved change orders, requests for payments and proposal From Venders.

Education

MBA - Sales And Marketing Education

ISBM
HYDERABAD
06-2011

BBA

Delhi Higher Collage
Khammam
01-2008

GED -

INTER
KHAMMAM
04-2007

High School Diploma -

SVM CENTRAL PUBLIC SCHOOL
KHAMMAM
03-2004

Skills

  • Sales Forecasting
  • Business Development
  • Business Planning
  • Corporate Communications
  • Budget Development
  • Operations Management
  • Project Management
  • Budget Administration
  • Client Relationships Management
  • Organizational Development
  • Contract Negotiation
  • Market Planning
  • International Business
  • Consultative Sales

Languages

Telugu
First Language
English
Beginner
A1
Hindi
Beginner
A1

Timeline

Business Head

OURGULF ATTESTATION & TRAVELS
09.2018 - 03.2023

Manager of Business Development and Sales

Idea Cellular Ltd
04.2016 - 03.2018

State Operations Manager

Acl Mobile Ltd
08.2012 - 01.2018

Territory Manager - Sales and Service

Novatium Sol Pvt Ltd
05.2010 - 07.2012

Team Member

Barathi Airtel Ltd
03.2007 - 03.2010

Sales Executive

Hutch Mobiles
01.2005 - 12.2006

MBA - Sales And Marketing Education

ISBM

BBA

Delhi Higher Collage

GED -

INTER

High School Diploma -

SVM CENTRAL PUBLIC SCHOOL
KODUMURI SANTOSH KUMAR