Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KRISTEN BOYD

HARWICH,MA

Summary

Motivated professional seeking a full-time role that offers new challenges and allows for the utilization of interpersonal skills, effective time management, and problem-solving expertise. Dedicated to delivering high-quality results and exceeding expectations in a fast-paced work environment. Eager to contribute a strong work ethic and passion for continuous learning to a dynamic team. Committed to achieving success and making a positive impact within the organization.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Relationship Banker III

Cape Cod Five
10.2020 - Current
  • Provide exceptional service by assisting clients with inquiries, account management, and resolving issues promptly and professionally.
  • Build and maintain long-term relationships with clients by understanding their financial needs and offering tailored banking solutions.
  • Adhere to banking regulations, safeguard customer information, and minimize risks by following established protocols.
  • Provide support and guidance to colleagues, promoting teamwork and collaboration to enhance overall productivity and efficiency.
  • Address and resolve client challenges or concerns while maintaining a positive and professional demeanor.

Assistant Manager

Harwich Paint & Decorating
01.2019 - 01.2020
  • Supervised daily operations to meet performance, quality, and service standards.
  • Maintained strong customer relationships by responding promptly to service inquiries and ensuring satisfaction.
  • Oversee stock levels, organize restocking efforts, and monitor inventory accuracy to prevent shortages or overstocking.
  • Help design and maintain appealing displays to highlight new products or promotional items.

Mobility Manager

Cape Cod Regional Transit Authority
01.2016 - 01.2019
  • Design and implement strategies to improve mobility solutions, optimize routes, and enhance overall efficiency.
  • Established community networks with schools, senior centers, and employers to enhance transportation accessibility.
  • Collaborated with stakeholders to develop and implement comprehensive transportation solutions.
  • Conduct outreach efforts to inform and gather feedback from the public, tailoring solutions to community needs.

Branch Manager

First Citizens Federal Credit Union
07.2007 - 06.2016
  • Led branch operations, ensuring compliance with financial regulations and internal policies.
  • Supervised staff performance, fostering professional development.
  • Managed customer relationships, resolving issues to enhance satisfaction and loyalty.
  • Strengthened cross-selling initiatives by identifying customers' financial needs and recommending suitable products or services.

Education

Bachelor of Science - Business Administration

Southern New Hampshire University
Manchester, NH
05.2020

Skills

  • Relationship building and management
  • Customer Service-oriented
  • Currency handling expertise
  • Multitasking Abilities
  • Problem-solving skills
  • Reliability
  • Organizational skills

Certification

  • Financial Planner Qualified Professional Certification
  • Notary Public

Timeline

Relationship Banker III

Cape Cod Five
10.2020 - Current

Assistant Manager

Harwich Paint & Decorating
01.2019 - 01.2020

Mobility Manager

Cape Cod Regional Transit Authority
01.2016 - 01.2019

Branch Manager

First Citizens Federal Credit Union
07.2007 - 06.2016

Bachelor of Science - Business Administration

Southern New Hampshire University
KRISTEN BOYD