Kristian Dolan
Norwood
Summary
Dynamic and dedicated server with exceptional customer service skills honed at Texas Roadhouse. Proven ability to engage guests and manage multiple tables efficiently, ensuring satisfaction and loyalty. Strong work ethic complemented by cash handling expertise, contributing to a seamless dining experience and fostering positive relationships with patrons.
Overview
2026
2026
years of professional experience
Work History
Server
Texas Roadhouse
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server Assistant
Texas Roadhouse Restaurant
04.2023 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
Lot Attendant
Wegmans
11.2020 - 06.2025
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
- Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
Education
Norwood High School
245 Nichols St Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Hospitality service expertise
Timeline
Server Assistant
Texas Roadhouse Restaurant
04.2023 - Current
Lot Attendant
Wegmans
11.2020 - 06.2025
Server
Texas Roadhouse
Norwood High School
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