Kristin Caloiero
Sudbury
Summary
Mental health professional with proven expertise in team leadership and client care. Skilled in crisis intervention, therapeutic techniques, and case management. Strong focus on collaborative team efforts and consistently achieving positive outcomes. Known for adaptability, reliability, and maintaining high standards in dynamic environments.
Overview
8
8
years of professional experience
Work History
Human Services Coordinator
Commonwealth of Massachusetts DMH
07.2024 - Current
- Connected service providers, established links with law enforcement and court systems, and conducted comprehensive assessments.
- Developed intervention plans based on assessments and provided education and resources to families and clients.
- Conducted bio-psychosocial assessments including suicide screenings and reintegration needs.
- Advocated for civil rights of marginalized populations.
Police Officer
Federal Reserve Bank of Boston
07.2023 - 08.2024
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Outreach Coordinator
Mass&Cass Mayor Wu
11.2019 - 07.2023
- Monitored the release of newly incarcerated individuals.
- Developed partnerships with relevant stakeholders, strengthening the organization's presence in the community.
- Increased reintegration services through awareness of mental illness, homelessness, and addiction through community partners.
- Empowered team members to take ownership of their roles in outreach activities, promoting a sense of responsibility and commitment to the organization''s mission.
- Improved access to resources for underprivileged communities by connecting them with essential services offered by partner agencies.
Mental Health Supervisor
Brandon Residential Treatment Center
02.2018 - 11.2021
- Led group therapy sessions that encouraged open dialogue among participants while promoting self-awareness and personal growth through guided discussions.
- Evaluated program effectiveness using key performance indicators, identifying areas for improvement and implementing necessary changes.
- Implemented new treatment approaches based on current research findings, keeping the facility's practices up-to-date with industry trends.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans, addressing patients'' mental health needs.
- Train and supervise staff on the milieu.
Mental Health Supervisor
The Home for Little Wanderers
02.2017 - 10.2019
- Oversee daily operations, implement policies and develop care plans to address the needs of LGBTQ+ and females.
- Supervise, train and mentor staff in providing culturally competent and trauma-informed care.
- Facilitate outreach and partnerships to enhance resources and social integration for residents.
Education
Master of Science - Criminology/ Criminal Justice
Salem State University
Salem, MA12-2024
Bachelor of Science - Criminal Justice/Psychology
Westfield State University
Westfield, MA05-2020
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- Community engagement
- Planning and coordination
- Community relations
- Crisis intervention and deescalation
- Cultural awareness
- Case management
- Risk mitigation
- Staff management
Timeline
Human Services Coordinator
Commonwealth of Massachusetts DMH
07.2024 - Current
Police Officer
Federal Reserve Bank of Boston
07.2023 - 08.2024
Outreach Coordinator
Mass&Cass Mayor Wu
11.2019 - 07.2023
Mental Health Supervisor
Brandon Residential Treatment Center
02.2018 - 11.2021
Mental Health Supervisor
The Home for Little Wanderers
02.2017 - 10.2019
Master of Science - Criminology/ Criminal Justice
Salem State University
Bachelor of Science - Criminal Justice/Psychology
Westfield State University
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