KRISTIN MCMAHON
Chicopee,MA
Summary
Excellent leadership skills and supervisory experience, including the ability to develop team performance, the ability to work collaboratively with internal staff and external providers, able to manage and coordinate with internal and external departments, able to communicate on an individual basis as well as a group setting. Strong interpersonal skills, excellent judgement skills, outstanding written and oral communication skills. Comfortable working in a face-paced environment.
Overview
29
29
years of professional experience
Work History
EMPLOYMENT SUPERVISOR
RIVERSIDE INDUSTRIES
10.2015 - Current
- Responsible for oversight of daily operations, ensuring efficiency and accountability for services to all individuals in assigned areas through direction and training of Direct Support Professionals.
- Provide training, monitoring and oversight to DSP’s regarding completion of required documentation per Riverside’s policies and licensing agencies.
- Maintain working knowledge of ISP’s on all assigned individuals, train and assist DSP with implementation and interventions, as stated in the plan.
- Promote a positive and optimistic environment that is responsive to the needs to the individuals we serve and reflects the mission of the organization.
- Coordinate and implement department schedule for approximately 40 staff.
- Interview potential job candidates.
- Supervision and oversight of multiple businesses.
- Provide training to participants in a variety of employment sites.
- Ensuring business relationships are developed and networking occurs.
- Inventory preparation and accurate count of items on hand.
- Maintaining and updating inventory record.
- Developing or improving upon inventory procedures.
- Planning and management of resources to consistently meet production, quality and cost goals.
- Resolution of critical issues in a time-sensitive environment.
EMPLOYMENT SPECIALIST
RIVERSIDE INDUSTRIES
01.2009 - 10.2015
- Worked to improve, enrich and respect the lives of individuals with developmental, physical, and mental disabilities.
- Developed and implemented behavioral management care plans.
- Maintained accurate case management reports.
- Developed and implemented plans for individuals to achieve greater independence, their daily goals, and community integration.
- Supervised individuals with their Activities of Daily Life.
SUPPORT SPECIALIST
WESTERN MASS TRAINING CONSORTIUM
03.2009 - 03.2011
- Provide personal care if needed.
- Accompany consumers to work.
- Training new Employees.
- Accompany consumers to medical appointments.
- Providing proper housekeeping and sanitary standards.
MANAGER
PIERCING
08.2004 - 01.2008
- PAGODA.
- Interviewed, hired, trained and supervised all store employees.
- Developed and implemented organizational policies and procedures with staff.
- Responsible for maintaining entire store inventory.
- Processed daily deposits; managed all cash transactions.
- Coordinated weekly employee work schedules.
- Maintained all employee paperwork.
ASSISTANT MANAGER
PLUMB GOLD
08.2002 - 08.2004
- Performed daily counts of all merchandise.
- Responsible for maintaining all price changes.
- Assisted in employee work scheduled.
- Recruited new hires, aided in training.
- Performed key sales associate duties.
- Coordinated weekly employee work.
SALES ASSOCIATE, PIERCING PAGODA
08.2000 - 08.2002
- Responsible for opening and closing store.
- Completed daily sales report.
- Processed daily deposits.
- Generate top jewelry sales.
CONSUMER PRODUCT SURVEYOR
08.1997 - 08.1998
- Performed administrative duties.
- Marketed company products.
- Provided training for new hires.
- Supervised computer surveys.
Skills
- Administrative
- Closing
- DSP
- Direction
- Documentation
- Inventory
- ISP
- Networking
- Organizational
- Policies
- Quality
- Sales
- Supervision
Timeline
EMPLOYMENT SUPERVISOR
RIVERSIDE INDUSTRIES
10.2015 - Current
SUPPORT SPECIALIST
WESTERN MASS TRAINING CONSORTIUM
03.2009 - 03.2011
EMPLOYMENT SPECIALIST
RIVERSIDE INDUSTRIES
01.2009 - 10.2015
MANAGER
PIERCING
08.2004 - 01.2008
ASSISTANT MANAGER
PLUMB GOLD
08.2002 - 08.2004
SALES ASSOCIATE, PIERCING PAGODA
08.2000 - 08.2002
CONSUMER PRODUCT SURVEYOR
08.1997 - 08.1998