Summary
Overview
Work History
Education
Skills
Focuse of Criminology along with a Minor in Sociology
Timeline
Generic

Kristina Evans

Framingham

Summary

Recent college graduate with a degree in Criminal Justice, a concentration in Criminology, and a minor in Sociology, offering a strong understanding of human behavior, communication, and problem-solving. Experienced in customer service and leadership through six years with Abercrombie & Fitch and Hollister, serving as both a Brand Representative and Key Lead manager. Skilled in team collaboration, organization, multitasking, and creating positive customer experiences in fast-paced environments. Additionally experienced in childcare and babysitting, demonstrating responsibility, patience, reliability, and strong interpersonal skills. Motivated to apply academic knowledge and professional experience toward continued career growth and meaningful contributions in the workplace.

Overview

6
6
years of professional experience

Work History

Babysitter

Private Family Care
Wellesley, MA
04.2026 - Current
  • Supervised children in daily activities, ensuring safety and engagement.
  • Developed and implemented age-appropriate educational games and activities.
  • Communicated effectively with parents regarding children's progress and needs.
  • Maintained a clean and organized environment to promote health and safety.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Key Holder Leader

Abercrombie & Fitch
Natick, MA
07.2020 - Current
  • Led team in achieving sales goals through effective merchandising and customer engagement strategies.
  • Trained and mentored new associates on operational procedures and customer service excellence.
  • Managed inventory control processes to ensure accurate stock levels and timely replenishment.
  • Developed staff schedules to optimize coverage during peak hours and enhance customer experience.
  • Coordinated store openings and closings, ensuring compliance with company policies and operational standards.
  • Analyzed sales data to identify trends, driving strategic decisions for product placement and promotions.
  • Fostered a positive team environment, encouraging collaboration and high-performance standards among associates.
  • Ensured compliance with all safety protocols, maintaining a clean and hazard-free work environment for employees and customers alike.
  • Led a team of sales associates to consistently meet or exceed sales targets and optimize store profits.
  • Oversaw daily store operations while maintaining a professional demeanor under pressure and adapting quickly to changing priorities as necessary.

Brand Representative

Abercrombie & Fitch
Holyoke, MA
09.2025 - 03.2026
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Rang up customers by processing cash and credit payments to complete 50 sales transactions on average each day.
  • Collaborated with team members to develop innovative marketing strategies for promoting the brand.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Provided exceptional customer service to drive satisfaction.

Education

Bachelor of Science - Criminal Justice

Westfield State University
Westfield, MA
08.2026

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Customer service focus
  • Interpersonal relations
  • Loss prevention strategies
  • Customer service
  • Workplace safety
  • Cash handling
  • Customer service management
  • Team building
  • Safety enforcement
  • Inventory monitoring
  • Daily reporting
  • Bank deposits
  • Active listening
  • Critical thinking
  • Data entry

Focuse of Criminology along with a Minor in Sociology

As a recent college graduate with a major in Criminal Justice and a minor in Sociology, I’ve spent the last few years learning what makes people, communities, and justice systems work together — and sometimes fall apart. From studying crime scene procedures and courtroom processes to understanding social behavior and community dynamics, I’ve developed a strong curiosity for solving problems and helping others. I’m organized, motivated, and always ready to learn something new, whether that means working with a team, researching solutions, or bringing positive energy into the workplace. Most importantly, I’m excited to take everything I’ve learned in college and turn it into real-world experience and growth.

Timeline

Babysitter

Private Family Care
04.2026 - Current

Brand Representative

Abercrombie & Fitch
09.2025 - 03.2026

Key Holder Leader

Abercrombie & Fitch
07.2020 - Current

Bachelor of Science - Criminal Justice

Westfield State University
Kristina Evans