Kristina Farrar
Carver,MA
Summary
Highly detail-oriented Director of Business Administration, experienced in budget and financial management, resident and family customer relations, and employee management.
Overview
17
17
years of professional experience
Work History
Director of Business Administration
Benchmark Senior Living
02.2017 - Current
- Processes payroll precisely and promptly.
- Provide accurate and timely billing to residents and families.
- Monitors and enforces Benchmark University online learning required by Benchmark and the state.
- Manages concerns with families and residents effectively
- Ensures all associate and resident's documents are completed and accounted for
- Manages front desk receptionists and all aspects of administration efficiently and with professional integrity.
- Works directly with all Department heads and front line staff as a team to provide our residents with the best quality of life.
- Collaborates with Executive Director to manage property budgets and monthly reporting
Harbor Lead Care Associate
Benchmark Senior Living at Plymouth Crossings
04.2009 - 02.2017
- Directly worked with family members and loved ones to support them in the transition of their loved ones with dementia.
- Aided in redirection and elopement training regularly to associates and families.
- Meticulously updated all current information regarding emergency books, elopement books, in-service's and other pertinent information.
- Performed direct resident care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, continence care, prevention of skin breakdown and safety.
- Maintained accurate records of resident care, condition, progress and concerns.
- Communicated effectively with coworkers and team members, as well as alongside nurses to ensure the highest quality of care for residents.
Sales Associate
Gap
03.2007 - 03.2009
- Prepared and completed merchandising projects completely and efficiently.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Completed all cleaning, stocking and organizing tasks in sales areas and stock room.
- Contributed to team success by aiding in exceeding team sales goals.
Education
Bachelor of Science - Business Management
Bay State College
101 Industrial Park Rd, Taunton, MA 027802016
Skills
- Customer service focused
- Committed to team leadership
- Clear communication skills
- Highly organized
- Adaptable
- Engaging
- Empowerment skills
- Empathetic
Accomplishments
- Effectively hired 180 associates in a year
- Accomplished 90%+ completion in communities relias
- Aided in marketing with several move ins before and after new opening
- Dean's List Recipient
- Dementia Live Certified Practitioner
Talents
Proficient in Yardi, Ukg, Modus, ATS, Relias, Core Logic, Enquire, Outlook, Word, and Excel
Timeline
Director of Business Administration
Benchmark Senior Living
02.2017 - Current
Harbor Lead Care Associate
Benchmark Senior Living at Plymouth Crossings
04.2009 - 02.2017
Sales Associate
Gap
03.2007 - 03.2009
Bachelor of Science - Business Management
Bay State College
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