Dynamic RN Case Manager with Molina Healthcare, skilled in care coordination and clinical assessment. Successfully managed complex cases, enhancing patient outcomes through comprehensive care plans. Proven ability to educate families on community resources while fostering teamwork and compliance with HIPAA standards. Committed to excellence in nursing leadership and staff development.
Overview
10
10
years of professional experience
Work History
RN Case Manager
Molina Healthcare
09.2017 - Current
Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
Educated patients and families on available community resources, facilitating access to necessary support services.
Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
Staff Development Educator
Oak Hill Skilled Nursing and Rehabbilation
01.2016 - 09.2017
Enhanced employee skill development by designing and implementing comprehensive training programs.
Collaborated with management to develop organizational strategies for workforce planning and talent development.
Evaluated staff performance, identifying areas for improvement and providing targeted instruction to address gaps in knowledge or skills.
Boosted employee retention through engaging and relevant professional development opportunities.
Nurtured company-wide commitment to excellence through consistent reinforcement of best practices in communication, problem-solving, and decisionmaking.
Maintained accurate records of employee training participation and progress, utilizing data-driven insights to inform future program enhancements and resource allocation decisions.
Ensured compliance with regulatory requirements by staying abreast of changing standards within the industry and incorporating necessary updates into training materials accordingly.
Director of Nursing
Baypointe Skilled Nursing and Rehabilation
01.2015 - 09.2016
Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Oversaw and approved recruitment, hiring and orientation of new nursing staff.
Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Performed rounds to observe care and interview staff, residents, and families.
Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
Family Recovery Support Specialist at Baystate Community Services/FIRST Steps TogetherFamily Recovery Support Specialist at Baystate Community Services/FIRST Steps Together