Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristine Moreau

Holland

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

12
12
years of professional experience
2009
2009
years of post-secondary education

Work History

Front Desk Receptionist/Manager

Sheena’s Salon and Spa
Holland
03.2023 - Current
  • Greeted clients and visitors with professionalism and warmth.
  • Managed multi-line phone system to direct calls efficiently.
  • Scheduled appointments and maintained organized calendar for staff.
  • Maintained reception area, ensuring cleanliness and a welcoming atmosphere.
  • Assisted in managing office supplies and inventory levels effectively.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Assisted with scheduling appointments for clients and visitors.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.

Stay at Home Mom

My home
Holland
03.2015 - 03.2023
  • Full time caregiver
  • Family coordinator
  • Managed family budget
  • Took care of all household duties
  • Organized meal planning and preparation for family of 4

Insurance Representative

Receivables Outsourcing Inc
Worcester
03.2013 - 03.2015
  • Conducted regular follow-ups on claims
  • Verifying insurance coverage
  • Staying organized with records
  • Staying up to date with insurance and company policies
  • Working with team members, billing department
  • Payment processor

Education

Cosmetology - Cosmetology

International Institute of Cosmetology
03.2009 - 05.2010

Ellington High School
Ellington, CT

Some College (No Degree) - General Studies

Southern Connecticut State University
New Haven, CT

Skills

  • Multi-line phone management
  • Appointment scheduling
  • Data entry
  • Payment processing
  • Willingness to learn
  • Professional with coworkers
  • Organization
  • Efficient with work

Timeline

Front Desk Receptionist/Manager

Sheena’s Salon and Spa
03.2023 - Current

Stay at Home Mom

My home
03.2015 - 03.2023

Insurance Representative

Receivables Outsourcing Inc
03.2013 - 03.2015

Cosmetology - Cosmetology

International Institute of Cosmetology
03.2009 - 05.2010

Ellington High School

Some College (No Degree) - General Studies

Southern Connecticut State University
Kristine Moreau