KRISTY A. MCINNIS
East Bridgewater
Summary
Dependable and friendly professional with a track record of delivering fast, high-quality customer service in restaurant settings. Proficient in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management. Motivated Esthetician student graduating in April, eager to apply new skills in conjunction with extensive customer service experience.
Overview
11
11
years of professional experience
Work History
Server/Function Manager
Sorelle Bar & Grill
04.2017 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
La Scala Restaurant
09.2014 - 04.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
No Degree - Esthetics
Spa Tech
Plymouth, MA04-2024
Associate's Degree - Early Childhood Development
Fisher College
Boston, Massachusetts05.1999
Skills
- Microsoft Office
- Publisher
- Internet Explorer
- Multiple POS Systems
- Customer relations
- Professional telephone demeanor
- Customer service
Accomplishments
Spa Tech Institute Academic achievement-
December 2024 Directors LIst
February 2025 Directors List
Timeline
Server/Function Manager
Sorelle Bar & Grill
04.2017 - Current
Server
La Scala Restaurant
09.2014 - 04.2017
No Degree - Esthetics
Spa Tech
Associate's Degree - Early Childhood Development
Fisher College
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