Krystin Mangan
Framingham
Summary
Healthcare administration professional with experience in coordinating and managing successful events for physician organizations. Utilizes organizational skills and attention to detail to coordinate events. Comprehensive understanding of healthcare dynamics and adept at utilizing communication and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Director, Provider Engagement
MetroWest Healthcare Alliance
07.2024 - Current
- Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
- Provided and coordinated administrative logistics of events planning, event booking, and day of tasks.
- Engaged in professional networking to maintain strong relationships with healthcare vendors to drive partnerships and increase practice access to available resources.
- Developed and implemented an onboarding for new practices and providers.
- Acted as a resource for both providers and practice staff by staying current on industry trends and changes in healthcare regulations.
- Organized provider events to encourage face to face socialization and collaboration among specialties.
Executive Assistant/Project Manager
MetroWest HealthCare Alliance
02.2018 - 07.2024
- Maintained working knowledge of payor quality measures, efficiency initiatives, and state and government law.
- Coordinated with care management and practices to ensure high quality patient care.
- Organized provider events and assisted in overseeing of meetings.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations.
- Managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Responsible for clerical duties including but not limited to answering a multi-line phone system, taking messages, scheduling meetings, and assisting in various initiatives.
Consultant/Administrative Assistant
Spence Partners
06.2016 - 02.2018
- Maintained an open line of communication between organizations and practices.
- Coordinated travel arrangements for leadership, ensuring accommodations and transportation.
- Maintained confidentiality of sensitive information in alignment with HIPAA and company policy.
- Managed filing system, entered data and completed other clerical tasks.
- Transcribed and organized information to assist in preparing presentations.
- Supported staff with administrative tasks.
- Managed office logistics by scheduling meetings, maintaining files, and answering multiline phone system.
Medical Secretary and Biller
Heart Center of MetroWest
02.2014 - 12.2015
- Utilized computer program to schedule appointments, send/receive messages, and submit claims to insurance companies
- Process medical claims and submitted to payers such as insurance companies, Medicaid, and Medicare
- Read patient reports to determine diagnoses
- Responsible for scanning medical records and organizing records in electronic healthcare record
Teller
Middlesex Savings Bank
07.2013 - 01.2015
- Completed customer transactions using computer software
- Provided a friendly and hospitable environment to ensure an enjoyable customer experience
- Provided customers with account information and performed transactions in a timely manner
- Promoted and constantly improved knowledge of company products
Sales Associate
Banana Republic Factory Store
10.2012 - 11.2013
- Aided customers in finding clothing and accessories matching their needs
- Ensured customers had a satisfactory shopping experience
- Informed customers of promotions and provided knowledgeable information on products
Education
Bachelor of Science - Business Administration
Framingham State University
Framingham, MA08.2015
High School Diploma -
Holliston High School
Holliston, MA06.2012
Skills
- Relationship building
- Executive support
- Event planning
- Planning and organization
- Effective multitasking
- Collaboration with other healthcare professionals
Timeline
Director, Provider Engagement
MetroWest Healthcare Alliance
07.2024 - Current
Executive Assistant/Project Manager
MetroWest HealthCare Alliance
02.2018 - 07.2024
Consultant/Administrative Assistant
Spence Partners
06.2016 - 02.2018
Medical Secretary and Biller
Heart Center of MetroWest
02.2014 - 12.2015
Teller
Middlesex Savings Bank
07.2013 - 01.2015
Sales Associate
Banana Republic Factory Store
10.2012 - 11.2013
Bachelor of Science - Business Administration
Framingham State University
High School Diploma -
Holliston High School
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